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Need help with deezer subscription

  • 17 November 2020
  • 10 replies
  • 110 views

Updating my card keeps failing. Need support team

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Best answer by hpguru 24 April 2021, 21:11

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Userlevel 7
Badge +9

How do I get deezer on another device 

Find and install the deezer app. Then log in with the login data of your account. Voila.

Userlevel 7
Badge +6

Help line like phone numbers they do not have. No WhatsApp lines as well.

You can contact them at support https://support.deezer.com/hc/en-gb using Chat when available or Send a Request option at top page so their agent can get back to you as soon as needed.

Sorry for any inconveniences.

How do I get deezer on another device 

I think I am subscribed twice in Deezer can I call someone to help?

Has Deezer got a help line?

Userlevel 7
Badge +4

Hi @teslim.olaosebikan I am sorry to hear that. However I can see that you managed to pay for your subscription now and your subscription is active.
If you have any further questions please let me know :nerd:

Hello Jaime,

 

Yes i was able to subscribe via paypal but will be glad if i can have my information updated so i can have my payment details updated. 

 

 

Userlevel 7
Badge +4

You can do it following the instructions on this link: https://support.deezer.com/hc/en-gb/articles/214349045-Managing-Deezer-subscription-payments
Let me know if it works:slight_smile:

I need help paying my bill

Userlevel 7
Badge +4

Hi @michelle.cannon what is the problem you are experiencing? How can I help? :relaxed:

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