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Yeah I got the offer in Germany too, family hifi €19.99. And now we have to wait another 3 years to get the yearly subscription offer… But I think they missed the boat really. Now with Sonos and maybe other smart speakers, you can ask each speaker to play separately and at the same time on the normal account. So I can ask it to play Metallica in the kitchen, my daughter led Zeppelin in the office, my wife Abba in the basement, and my son my flow in his bedroom. All simultaneously from a regular account. Sure it messes with my flow, but previously a family hifi wasnt possible so this was the only way. The thing is Deezer waited 3 years to implement this from when people started asking for it very loudly - and now I am used to doing it this way. Sure it messes with my flow a bit, but it saves me €60 a year.  If a family hifi yearly subscription was offered (with discount), I'd take it however. When I started with hifi I could pay yearly then they took it away. With monthly bills I am rem
That doesn't make a difference. I know that fix for "stuck" tracks it has been around for years even when I was just a normal premium subscriber. That has been a particular bug with Chromecast. The unable to load issue cannot be solved (for me at least) by clicking cancel, try again, or by skipping tracks back and forward. The same problem tracks (growing in number) play flawlessly via the sonos app - using which I have no problems. This clearly seems to be a Deezer android app issue - which is how I listen to my music 75% of the time.
To add to my last post. I've checked, and this problem exists for the same tracks on other android devices with different versions of Android. My WiFi strength is fine, more than enough for 4k Video streaming.
Hello I have this exact same issue - songs I could play before showing the requested content is not loading message. And of course the music just stops completely at this stage it never skips automatically to the next track. This happens with specific tracks, or even specific albums, or sometimes e.g. 90% of one album. It is not a general issue - longer (i.e. more data) tracks will playiplay before and after no problem. But returning to the problem tracks always has the same issues. Regardless of which network I use (2.4gz or 5gz). And the number of tracks this happens to is growing. I contacted support who told me to change the cache settings and reinstall. No effect. Then I tried again a week later following your exact steps here, one by one. Although why one album needs to be downloaded onto the internal memory before the SD card is loaded and can be used as the source of downloads is beyond me! The issue very much remains. Android 10 user. Luckily my yearly transaction ends
In the meantime Denon UK got back to me directly. Here's their response. Seems their team has also "wish-lisyed" it. Not sure whether Denon or Deezer need to push this! Good Morning Ian, Thank you for your enquiry. At this precise moment in time the Deezer Hifi tier is not natively supported at this time I'm afraid. Unfortunately we don't have any kind of an ETA at this time, but I do know it was put on our wishlist with our development team some time ago. Sincerely, Denon Customer Support
I noted the HS2 versions of the heos speakers support "high resolution" audio and lists that it will play flac files. Does this mean this version of the heos range can now play Deezer HiFi at HiFi quality? Anyone any experience with the HS2 version of the heos speakers? I note that deezer doesn't use the "hifi" logo next to these speakers on the their list of compatible speakers, but I'm hoping this is in relation to the previous version since deezer are rather slow to update things.
Hello First of all I know that (at the moment) the number of tracks appearing on mobile devices is less than on desktop. On my desktop app (PC) I have 1913 tracks in favourites - nearly full! On my android tablet - in beta mode - under "my music" it also lists that I have 1913 tracks under "favourites", but if I click on favourites, it changes this to 1597. On my android phone running the beta app it is different. Under "my music" it doesn't list the number of tracks in "favourites", and when I click on it it shoes 1594 tracks. So a different cap is applied to different mobile android devices. I though all mobile devices were limited to 1000 tracks. But even if you are slowly increasing this, why the difference? And how come my tablet recognises all my favourites on one view and only ca. 80% of them on another view?
Agree - very frustrating. I would suggest a confirmation of some kind is required, plus a download status bar as a minimum (like any software of the last 20 years!) or better still a list of the songs selected, each with its own status indicator.
I assume the limit has already been unofficially raised since I have 1500+ favorites on my android device. In my windows app it's 1732. Why the difference (if the limits haven't been raised). Having said that my favorites is stuck at 1593 on my android phone. Strange limit to have. And as said above, why take nearly a year (since topic raised - you could have been working on it for longer ;)) to only raise it to 2000. You may as well raise it higher now rather than spending a year again later to raise it to 5/10k.
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