We are now on Instagram! @Deezerhelp đŸ“²
Well. You know, I'm not dropped behind a wagon as we say in Sweden. The tips you gave me, I've already tried. I have a 100 megabit fiber connection to the internet and I will not accept a lower bitrate than the highest you offer me from the Cromecast Audio unit. That is 320 Kbit I assume. Even though my subscription is/was Deezer Hifi. If Spotify (and even Tidal) can provide a stable connection to the Cromecast Audio, I believe you should be able to accomplish that too. As i mentioned in my "question" above, there are several complaints about the poor connection to the Chromecast Audio in your community. You should take these complaints seriously. And with a Deezer Hifi subscription, the sound quality from the Chromecast Audio should be Hifi. Tidal is streaming with Hifi quality with Chromecast Audio, I liked your product better, but as I said, without a stable connection to the Chromecast Audio, I have no need for Deezer. Regards, Alf
I've read many topics about the problems with Chromecast Audio and I'm suprised that the Deezer people doesn't do anything about it. Of course, we all had wanted that streaming to Chromecast Audio could be lossless but for the moment I could have lived with the current bitrate. But I can't live with the unstable connection to Chromecast Audio. Sometimes it works fine but most of the time when choosing a new track, the message "Reading data... almost finished bla bla bla" appears and it is never finished. If I turn off the Chromecast Audio, the track works fine. I'm in a trial period and if the Chromecast Audio connection isn't improved I have no need for Deezer. It's very sad, because I really like Deezer and was about to skip Spotify. Now, I have to get back to Spotify. Their Chromecast connection works fine. So, my question is: Why don't you Deezer folks do anything about it? /Alf
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