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Replies posted by Saraceno

16 Replies

Jaime.
Community Manager
Jaime.Community Manager
published in Deezer Catalogue

â–¶ REPORT HERE: Artist/albums/songs with wrong profile/pageReport

Hi, any update on the artist Powderfinger, and the artist VAST, both with a lot of music not belonging to them in their profile page?Forum link 1 and link 2 

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Josh Vooris
Runaway Baby
3 hours ago
T
Runaway Baby
ThomDLTVRunaway Baby

Put back the sort button next to search in Playlist/Favorites/AlbumsNew

This was one of the best features Deezer had. The ability to sort a playlist quickly. It's often the most requested feature people have with YouTube music. Deezer moves a feature which was the best out of all the music apps, a feature YouTube music listeners want, and now Spotify has prioritised by having a quick sort button?Makes no sense. 

2
J
Runaway Baby
2 months ago
Jaime.
Community Manager
Jaime.Community Manager
published in Deezer Catalogue

â–¶ REPORT HERE: Artist/albums/songs with wrong profile/pageReport

The other artist I've found with a lot of albums and singles from another band, or other bands, is the band VAST.Artist page:https://deezer.page.link/RcBZaRtDFhST4jXR6All of these can be reviewed to be separated/removed. I think it may be a few different artists with the same name. Thank you. 

162871606
Josh Vooris
Runaway Baby
3 hours ago
Jaime.
Community Manager
Jaime.Community Manager
published in Deezer Catalogue

â–¶ REPORT HERE: Artist/albums/songs with wrong profile/pageReport

Previously logged a support ticket 7251037.Doesn't seem to be resolved yet. The Australian band Powderfinger, there is another artist with a large number of albums that don't belong alongside this band. All in the screenshots can be removed.Powderfinger profile page.https://deezer.page.link/XNa9xSCkRBzAmYHt5All of these can be grouped into another artist page. 

162871606
Josh Vooris
Runaway Baby
3 hours ago
T
Lucky Star
teqteqLucky Star

Flow should not recommend songs which are not based on my FavouritesReplied by Deezer

I do think Flow is good how it is, playing favourites and songs you've been listening to. But I understand the original post about having suggestions you weren't wanting to be played.  For example, at Christmas. You could have family members or friends over and be playing requests for people. Only to have those songs you don't like at all, suddenly being suggested in your flow.  Maybe Deezer could benefit from an incognito mode like in Chrome? Which could be difficult to implement. Another option could be to clear track history or listening preferences for say the past 24 hours or 7 days?  I'm stealing ideas from the trusty web browser. 😊  

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maxkshaw
Tiny Dancer
1 month ago
solstice_outcry
Lover
solstice_outcryLover
posted in Features & Feedback

Fix Track Mix/Track Radio

Few points I agree with and some others that might be slightly different.  I agree that once you launch a song mix/radio, the song you selected to launch should play first - instead of now where it launches straight into another song. Additional songs can be played by the artist, but as previously outlined, they should be played say every several songs.  I previously mentioned Google Play Music, although it's not popular, its song radio was exceptional. YouTube music, which they say will replace Google Play Music, is nowhere near is as good. But it's ok. What both do well and Deezer could one day implement, is that when the song mix is launched, the user can see the upcoming songs from the song mix in the queue list. Similar to launching a playlist. By showing what is coming up, a user can quickly skip to several songs down, or just cancel the mix and select another song to start a song mix. If it's a massive lot of coding and development on the background, Deezer's artist mix is actua

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R
Tiny Dancer
1 year ago
Rob Igo
Deezer Legend
Rob IgoThe OG

Make Mixes more visible - Show Mixes in Genre ChannelsLive

Hi Jahrami, I noticed that now - which makes perfect sense. I think awhile ago Deezer allowed on the mobile apps to favourite a mix. Interesting why it's only now on the web player. Thanks for letting me know. :)

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S
Tiny Dancer
5 years ago
P
Tiny Dancer
pmcelreavyTiny Dancer

Allow multiple logins for Family SubscriptionLive

Fair call. I was pointing out some of the positives. Understand about the Sonos and other smart devices which won't know to switch profiles etc. And agree there is the potential for entire playlists to be deleted by another member - would be frustrating. You'd have to contact support as there is no playlist trash feature? (Could be a future improvement. Trash feature which only holds 24 hours worth of deletions. 'Just heard' helps with finding individual tracks listened to, but not entire playlists deleted or tracks deleted without being listened to.) Another negative: would family members be able to post on the forum if they are using a secondary account? It requires the standard Deezer login. Deezer would be missing out on growing its community if that were the case.

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Tiny Dancer
3 months ago
P
Tiny Dancer
pmcelreavyTiny Dancer

Allow multiple logins for Family SubscriptionLive

Just an update: since using the family account with the one password. I'm actually finding it to be quite useful how Deezer has implemented it. For example: + While my phone has been connected in the car, and travelling with a family member, I've been able to switch to their profile and play their flow - while my phone remains connected. This also worked well in adding favourite songs, the songs are added directly to their playlist. + When I've recommended a playlist for them, where they have been too lazy to add the playlist (quite common), I'll switch to their profile, add the playlist, then switch back to mine. + Has solved some of the difficulty with users who aren't that technical, and remembering their password (it's the same one as the master one). To prevent misuse, Google Play Music made additional members part of the same group to purchase through Google Play. Amazon Music seems to have done the same, adding family members will mean those people can make purchases wi

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Tiny Dancer
3 months ago
B
Lover
BuckieLover

Radio mix for every and any album, playlist or songIn discussion

Google Play Music's start radio is the best by far. Spotify's isn't bad, Amazon music is trying it as well but is much more limited. It does a better job on more popular songs. Te artist mix on Deezer is decent, but a radio based on a song (same as Google Play Music or Spotify) would be great. Might be a lot of work behind the scenes to implement.

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B
Tiny Dancer
6 months ago
Rob Igo
Deezer Legend
Rob IgoThe OG

Make Mixes more visible - Show Mixes in Genre ChannelsLive

This is an older thread. Just wondering if mixes stay where they are, is there the option to remove the 'it's a bit quiet in here' page? You are essentially clicking on mixes through the my music tab, only to get the page requesting you to explore. I think previously you could favourite a mix. But now you can't, maybe it is best to remove this page, or enable users to favourite mixes again. It is essentially a blank page - when it should take users straight to mixes.[img]https://uploads-eu-west-1.insided.com/deezer-en/attachment/7e5c1c64-9abb-435f-8366-967f1b407fa8.png[/img][img]https://uploads-eu-west-1.insided.com/deezer-en/attachment/261f991e-d827-4da1-bca7-999f9368f15c.png[/img]

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S
Tiny Dancer
5 years ago
B
Lover
BuckieLover

Radio mix for every and any album, playlist or songIn discussion

I've found the thing I miss the most from Google Play Music, was what you described. Being able to start a radio playlist from a particular song. Deezer has the ability to start a mix from an artist, but if a song is quite different from the usual material an artist creates, then ideally you'd like to retrieve similar songs. Google Play Music was much more accurate than Spotify (in my opinion), but you had the ability to pull up a heap of similar songs based on just one song you liked. YouTube Music doesn't seem to be as accurate as Google Play Music - not by a long shot. Not sure what work would need to be done behind the scenes, but it would be a great feature.

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Tiny Dancer
6 months ago
KingPrince
KingPrince

Dark/Night ModeLive

To everyone wanting to see Deezer in dark mode. On Android, from the top drop down menu, select invert colours. It's also in settings under accessibility - colour inversion. On an iPhone it's under accessibility. Granted it's not perfect - far from it. But looks pretty good I think. Just the main album art screen which is black is now white. I've created a quick shortcut on Android so invert colours is on the main drop down menu.

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bluezzbastardzz
Deezer Legend
2 months ago
Rob Igo
Deezer Legend
Rob IgoThe OG

Make Mixes more visible - Show Mixes in Genre ChannelsLive

Apologies for the re-post. Noticed on the reddit deezer community, people refer to the home page of deezer as just showing 'pop'. Having a section 'mixes' would definitely show the wide variety of music available. If not, the white space next to 'charts', there could be a link to mixes right here. eg. Browse Playlist picks Popular Charts | [b]Mixes[/b] New releases Or allow users to scroll through mixes on its own line, as per the ones above. As the first poster highlighted, it's definitely long winded to find them.

7
S
Tiny Dancer
5 years ago
Rob Igo
Deezer Legend
Rob IgoThe OG

Make Mixes more visible - Show Mixes in Genre ChannelsLive

I agree with this - mixes should be say the first icon button under the 'browse' heading. I know Deezer changes up the browse categories depending on your listening habits, and this can continue to happen, but mixes needs to stand out by always being on this line. :) I've found I've had to show other Deezer users that the mixes feature exists.

7
S
Tiny Dancer
5 years ago
P
Tiny Dancer
pmcelreavyTiny Dancer

Allow multiple logins for Family SubscriptionLive

As others have mentioned. The adding members by providing your username and password, and then asking the family member to switch profiles is an inconvenience that Spotify and Google Play Music do without. I understand Deezer doesn't want their service abused. Fair enough. But the person who pays for the service, should be able to remove or add a family member as they see fit. Not everyone having the same level of access and control. The current setup Deezer employs means if you were to say to one member, 'no more Deezer for you', you'd have to change the main password and login again with a new password on all other devices (or provide the password to the other family members and not the one who you decide shouldn't have premium access) . I think it's an inconvenience that doesn't need to be there. Another issue I've found, is what if a family member previously had their own free or premium account. You pay the family subscription and want to bring them on board. How do th

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Tiny Dancer
3 months ago
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