For me it happens randomly. Sometimes it's all tracks, sometimes it's a bunch of them and sometimes it's just one. The first track in a list usually works.I used to be able to refresh to fix it, but that no longer works sadly.The interface will tell me it's ‘now playing’ but it's not.
It drives me nuts! I can't use Deezer like this.Webapp through Rambox.
Hi, Did you have some progress on this? All trackers disabled in Windows app, but still have this message. DNS filter enabled with PiHole, and even whitelisting blaze.com I still have this anoying message. Best. Try whitelisting braze with an r. Hi @Beee, @Shadowan, I've got an update from our developers, and they've acknowledged that this is a known issue. However, there's no fix scheduled at the moment. Sorry for the inconvenience.😔 Thanks for the update! Good to know that it's an acknowledged issue.
Flow is also available for free users, but you are only a member since end of March, so maybe you haven’t listened to enough music yet for the algorithm to recognise your taste, or you haven’t added enough artists, albums, tracks and playlists to your favorites yet which also helps. See also this support article: Deezer Free – Deezer Support The new mood or genre based Flow feature is new though and might still be rolling out to all users, so you may only have to wait for it a while. Thank you for the information! I'll try to add more artists and tracks!I just found out that my phone does have Flow, so perhaps it's not rolled out for my desktop version yet.
I wasn't aware this feature exists to be honest. I was already wondering why Deezer isn't throwing in any suggestions for me. Where can I find it? Flow? You are unaware that Flow exists? It is front and center on your home page, whether mobile or desktop. Give it a go. Flow is deezer and deezer is Flow. I… I literally can't find it on desktop. It's really not there. I'm guessing it's a premium only feature then? The support page mentions it's included in the free plan.
I wasn't aware this feature exists to be honest. I was already wondering why Deezer isn't throwing in any suggestions for me. Where can I find it?
I can confirm it's Braze. At least, it is for me.If you use a DNS sinkhole, you might want to check whether it's blocked. I'm not unblocking it, even if that disables some features in the program.
Ahh that's unfortunate, but thank you for the info!
I have the same issue using the desktop program. However, my pc is always online and the program always works regardless of the message.In my case I think my network is blocking some kind of tracker. I will be tailing my log to see if I can figure out what it is. Maybe it could be helpful. ETA: I think I found the culprit in my case. The error appears every time this tracker is blocked. I think the program just ‘thinks’ it's offline because it's not receiving a reply. I doubt this is the case for everyone in this thread, but it might be worth checking whether this braze thing has been blocked, or perhaps some other tracker that really does break the program, just in case. Hope it helps.
Do I have to make a new thread now that mine has been merged?
Good idea! Unfortunately, I'm sent to the play store when I don't have the app installed.
Thanks! But my question is about the keyboard shortcuts not working at all. The possibility of changing them is second.
Any tips on getting the media keys to work?
Wait, I'm an idiot. It's not a space bar issue as none of the hotkeys work for me when the app isn't active. Reinstalling unfortunately didn't fix the ‘offline’ error. However it's just a little visual thing that can easily be ignored as the program still works regardless of it.
@Beee Using the mobile Deezer App you click the Speaker Icon at the lower left. In the menue that will appear you can find the deezer connect option. It will show other devices running deezer if they are online. I think I'm either blind or stupid. I still can't find it.
@Superschlumpf thank you for your reply! I'm using what I think is the latest version from the Play store. 7.0.25.49 that is. I'm using a Redmi Note 8T with Android 11, fully up to date. The network should check out. @soakes Deezer connect isn't in list of audio outputs unfortunately. That’s weird. I have version 7.0.25.1 and Deezer Connect is certainly there. I wonder if there is anything else that determines whether or not Deezer Connect appears in the app? I was thinking that it might have been my (mostly) wired network, so I installed the app on my iPad to see if that was the case. If I check ‘devices’ in the settings, I have no connections. I think I'm doing something very wrong here, but I can't find out what it is!
Hi Yula!Thanks for your reply. I didn't realize the equalizer was phone-only. That solves that! I'll try reinstalling to get rid of the offline error. Regarding the media keys, they don't work for me when Deezer is minimized. I think it may be because the space bar is used by a lot of other things, like the browser, desktop etc. Is there a way I can change the keys? Or maybe I'm missing something!
@Superschlumpf thank you for your reply!I'm using what I think is the latest version from the Play store. 7.0.25.49 that is. I'm using a Redmi Note 8T with Android 11, fully up to date.The network should check out. @soakes Deezer connect isn't in list of audio outputs unfortunately.
I can't find ‘Deezer Connect’ on my phone. How do I connect my android device and windows computer? If both devices are online and logged in to the same account, you can use the android device to control the computer. Use the speaker symbol at the bottom left of playback screen in the android app. It shows the options for audio output. There you will also find deezer connect. Ah, unfortunately that is not the case. The speaker icon shows no such option.
I can't find ‘Deezer Connect’ on my phone. How do I connect my android device and windows computer?
Also some side-questions since I don't want to be spammy: I keep getting a ‘your computer seems to be offline’ message/banner, which I can dismiss, but it keeps popping up despite the connection being fine. Is there a way to disable this message? The media keys only appear to work when the program is active. Are there some additional permissions needed in order to use the media keys when Deezer is minimized, and if so, which?
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