We are now on Instagram! @Deezerhelp 📲
No playlists at all, @r7583786. If you say “Alexa play 100% Bob Marley” it does not play anything? It’s pretty much the same problem as the OP is having, it will play 1, 2 maybe 5 tracks if lucky and then stop. Every time, no matter the playlist. There is clearly a bug as I’ve now seen numerous people complain about this. This appears to be fixed now. Can anyone else confirm?
No playlists at all, @r7583786. If you say “Alexa play 100% Bob Marley” it does not play anything? It’s pretty much the same problem as the OP is having, it will play 1, 2 maybe 5 tracks if lucky and then stop. Every time, no matter the playlist. There is clearly a bug as I’ve now seen numerous people complain about this.
I’ve now another problem. Alexa is unable to play Deezer playlists. She’ll play one, two or a few tracks ans then state “that’s the last song”. Can you give me an example of command you give to Alexa so we can try and reproduce it? Thanks I don’t have this problem now, just the fact Deezer still doesn’t work on Alexa with any playlists.
Hey @mdhen, with these commands it should work properly: “Alexa play (playlist name)” “Alexa shuffle” Let me know! No effect for me. The problem still persists.
Hi @Bmp! Have you tried to disconnect and reconnect Deezer? That has no effect
I’ve now another problem. Alexa is unable to play Deezer playlists. She’ll play one, two or a few tracks ans then state “that’s the last song”.
I’m unable to play any playlist via Alexa and am getting the error message “I’m having trouble getting that right now, please try again.I’ve deleted and reinstalled the app, un-linked and re-linked the Alexa skill several times, rebooted all Alexa devices but to no avail. What is the problem please?
Tried all those. I tried creating a new playlist with all the same songs. This had the same issue. I removed the first song then it started working. However after a few times listening to this list it started only playing the first 6 songs. I really think there is an issue reading playlists from Deezer. I’ve the same problem. Also unable to play any playlists on request due to the error message “I’m having trouble getting that right now, please try again”When will there be a fix please? I only subscribed to Deezer so as to play it via Alexa devices.
It’s extremely disappointing that Deezer have still not implemented this feature. Back to Spotify I go.
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