We are now on Instagram! @Deezerhelp 📲
Thank you for your response, but neither of those options solved my problem. I’ve tried deleting and then reinstalling the app a dozen times now. Here is screenshots of each time I attempted to listen to a song. I couldn’t play a second of anyone of them.
I’ve also tried every step listed for an iOS device multiple times and nothing worked. Lately I have been getting a “There is a network issue. This content can’t load because of poor network quality.” There is nothing wrong with my Wi-Fi connection, so I have no idea what “poor network quality” is or means. I even ran tests on my router and there are NO issues detected. Actually every other app works fine except Deezer does not play music. I figured this has to be a network outage by Deezer, but if that was the case then I’d see a long list of people with this issue and not only me. After the initial reply to my support request, which is scripted and asks me to answer questions that I already provided the answers to in my initial request, support does not reply back. My credit card was just charged for the month and I can’t use the service. I guess I’m paying for a whole month of service that I cannot use and haven’t started to use for the month. I could’ve used that money elsewhere i
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