We are now on Instagram! @Deezerhelp 📲
@Priscila Di Luca We are adjusting prices in a number of our markets. The audio streaming industry has had unchanged prices for over 10 years and we need to make sure that we can continue supporting the artists we love and investing in improvements and features that audio fans love. This decision reflects the wider realities and evolution of our industry and the fact that we are a challenger and need to stay ahead of our competitors to continue growing. Thanks  It’s sad to see that you and your Customer Support are only copying and pasting the same poor message in all channels. This just shows how you’re not listening to the community and honoring our subscriptions. You could raise the price, that’s fair, but should at least have given us paying customers time to decide if we want to accept that or not. If we have budget to accommodate this change or not. Must say, this was a low move. Especially because it was explicitly mentioned by Deezer chief commercial officer Laurence Miall d’
Just read a similar email. I'm on a family plan which is apparently going up by £3 per month! So it's gone from being one of the cheapest services to the most expensive.  Terribly worded email from Deezer with the price rise mentioned in the last paragraph.  I suspect there will be a lot of cancellations as a result of this. I'll be one of them. I’m on the same boat and currently studying the option to change to Amazon or Apple music. My Family plan is going from €14,99 to €18,99 suddenly (I’m based in Ireland). The price increase, the way they communicate it… it is all wrong and unfair for the customers. Outrageous!
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