We are now on Instagram! @Deezerhelp 📲
@Harmonie, you’re right, I should have been more precise and said “Community account”. I edited my previous post to fix that mistake. Now, since you do not respect the rule “Always behave in a friendly and respectful manner” by disclosing a personal conversation between you and another user without his consent, you don’t leave us any choice but to deactivate your Community account.
Hello @hpguru, We are well aware by now of your dissatisfaction with our service and the Legend programme. Regarding that programme, we would like to remind you that this never was a contractual job that required a specific amount of your time. As any other superuser, you chose to spend your own time on the Community, and we are grateful you did. We understand that you don’t want to spend any more time sharing your feedback on the Community as you stopped using our service. However, since you are still using our Community and sharing your thoughts with us, the rules of the Community Guidelines do apply, including but not limited to: Always behave in a friendly and respectful manner No swearing I’m also tagging @Harmonie to this comment, as we have also noticed inappropriate behaviour on this same thread.I have removed any abusive language you both used. Please be aware that community managers and moderators have full discretion to address any behaviour they feel is inappropriate, inc
Sorry to see you go and thanks for your feedback, we’ll forward it to our teams.
Hi @borut, I just asked a developer and that link is compatible to 64 bits
Hello @Marcos Tadeu, what model of smartphone are you using?
The following idea has been merged into this idea:All the votes have been transferred into this idea.
Oi @Jadsan Cunha Obrigado pela screenshot. Essa é a community Inglesa, por favor, entre na nossa comunidade em português :) https://pt.deezercommunity.com
Hello @rootie, I've had a look at your account, carried out some maintenance, and sent you a password reset email. Please change your password, reinstall any Deezer apps you've got and log in again, directly with email and password. If the problem persists, please get in touch with our customer support team.
Hello @Janez N, have you checked your audio quality settings on the Deezer desktop app? Make sure that it plays at least 320 kbps.Thanks for the honest feedback
Bonjour @Kiddo, désolé pour tout cela. Il y a bien une communauté francophone dont Rudi a donné le lien, malheureusement le forum concernant la Beta n’existe à l’heure actuelle qu’ici, sur la communauté anglophone, d’où la redirection de Clara. il implique cependant de parler anglais, les commentaires en français étant déplacés ici pour rediriger les gens vers la communauté francophone. Nous n’avons jusqu’ici pas créé de forum concernant la Beta sur la communauté francophone par manque de demande, et parce qu’il est plus simple pour nos développeurs d’utiliser un seul et unique forum.Content de voir que le problème a été résolu avec la mise à jour
Hello @cristobalpg128, thanks for letting us know, this should not happen indeed. Sorry about the inconvenience.
Hello @jav_n, reinstalling won’t affect your library And yes, you can try 128 kbps for instance.
@MATHÉO.YANN, toi ici ??! We’ll be asking the iOS team about their plans and we’ll get back to you Thanks for the interest!
Hello @ahmad mell, it’s not available yet in Lebanon as you can see in this article, but we hope to make this offer available soon in more countries.
@Constanza.Quintero.Cuervo, para ingresar a la Comunidad en español haz clic aquí
Hi @stepal , I just answered to your other comment. When you say you have to reinstall it, I guess you mean the widget?
Hello @stepal and sorry for not seeing your answer from the 29th, I appreciate that you kept me posted anyway Good to know the widget is back on your phone. I also have a Xiaomi and didn’t have that issue. Don’t hesitate to get back to us if needed.
Hola @Louis Prap, para ingresar a la Comunidad en español haz clic aquí
Oi @Henrique.net Essa é a community Inglesa, por favor, entre na nossa comunidade em português :)https://pt.deezercommunity.com
Hello @Thomas William Lewis III indeed, a kid profile is suitable for children under 12, it’s too limited for teens regarding the available catalogue content. In any independent account, you can activate the filter so that no explicit content is recommended (in App settings on mobile), however it would be easy at the moment for your kids to deactivate it. But bear with us, our teams are working on a feature that would enable just what you need and that should be available very soon.
Hello @zkiifreak, I’m not sure it’s related I’d tell you to get in touch with our customer support team as we are not allowed to deal with personal details on the Community since it’s a public forum, this way they’ll be able to have a look at your account and help you.
Hello @Raphael360, if you still haven’t received that email, please get in touch with our customer support team so that they provide you with some help.
Hello @Tadijaa and @Rx99, for both your requests please get in touch with our customer support team.
Hola @Jeennyhernandez y @P-Car, para ingresar a la Comunidad en español haz clic aquí
Bonjour @Barale, tu trouveras ici le lien vers le forum en français, ici il s’agit du forum anglophone : https://fr.deezercommunity.com/. Pour répondre à ta question, il s’agit certainement d’un test de la validité des coordonnées bancaires que tu as fournies, les 2€ te seront rendus sous peu.Bonjour @Juliette Pages, je te mets également le lien vers la Communauté francophone, et plus précisément l’article où tu peux venir poser ta question :https://fr.deezercommunity.com/mon-compte-et-abonnement-5/offre-deezer-etudiant-27168Tu y trouveras les réponses aux questions les plus courantes par rapport à cette offre. Pour t’inscrire à celle-ci et si tu es bien éligible, il te faudra résilier ton offre Premium actuelle et attendre la fin du mois payé pour t’inscrire.Bien à toi
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