We are now on Instagram! @Deezerhelp 📲
Hi @fab.freya1, thanks for your message, The option to turn the algorithm off is not available on the Deezer app. Nevertheless, you can turn your information in as an idea here on the Community and wait if your suggestion gets votes on it. So, the only way to get notifications back to normal is to make an official suggestion? That sounds backwards and unnecessarily complicated...
Hello there everyone, sorry for the late reply. So notifications for new releases are not ONLY from artist you like, you will receive this notification if you are/have: part of a fan segment of the artist favored at least one item of the artist favored the artist Hey, thanks for the reply. Yes, we’ve noticed. The first 2 points we are taking issue with and want to turn off so we have normal notifications again.
Why am I still getting these stupid “not in my favourite artists” notifications? This latest one really annoys me because it’s not even close to my preferences.An annoying kids theme??
Hey, that doesn’t make sense, considering nothing on the site has explained that favouriting artists doesn’t follow them like any other website. Letalone needing to go out of the way to go to a “new releases” playlist (which sounds like new releases across the site, not specifically for my favourites). Can I be removed from this test? I just want notifications from ONLY the artists I’ve favourited, and from all of them, like before.
Any update on this? I just got a notification dump where only 2/9 artists were favourited, and I’m still missing some notifications from artists that I have favourited...
Hello there all, Our teams are doing some tests to improve the algorythm that sends notifications and you are in the group that receives notifications from unliked artists too. I will pass on your dissatisfaction! Well, it seems like on top of getting notifications for artists I haven’t favourited, I am not getting notifications for artists that I have. I saw that there was a problem a few weeks ago, but I would think that is sorted out by now… This smaller artist released a song a few days ago. I have them favourited, but haven’t seen a notification. I only know about it because I happen to also follow them on social media...
Hello there all, Our teams are doing some tests to improve the algorythm that sends notifications and you are in the group that receives notifications from unliked artists too. I will pass on your dissatisfaction! Ok, thanks. I am definitely very intentional with which artists I want updates from.
With the “fix”, I now have a different problem where I’m getting notifications from Artists I have not favourited...
Just got another notification for an artist I don’t follow.This has definitely NEVER been a behaviour over the years until recently.Is there a way to set it (again) to only artists I have favourited?
Hello @m4a4, notification are based on your favourites, what were the artists you did not like and you received the notification of? It’s my understanding that I’ll get notifications from any new songs if I favourite an artist (which would be like following them). I really hope you’re not implying that just favouriting a random song puts those artists in my notifications (never has that happened over the years of using Deezer until 2 days ago). Here is a notification, I do have a song I favourited from this artist, but the artist themself is not favourited.Here is another notification, I don’t see anything favourited related to it.And then this and this I have at least 1 song favourited. But again, the artists are not. They were all a part of a notification dump that day with other artists I did favourite.
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