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Replies posted by Nir

30 Replies

Jaime.
Community Manager
Jaime.Community Manager

Let’s take control of your sound with Deezer Connect!

I was thrilled about this "connect" feature . When I tried to control with My Android phone to Windows desktop deezer or webplayer, the only Thing what happened  was that I managed to change Song name to pc screen but it does not play it at all. When I try to connect from my Android phone to another Android phone, same happens. Phone what is  supposed to play just display the information of The track but nothing more. Next time I tried it, first it seemed to work. The track started to play but when I tried to change different song, everything started to go crazy. The track started to play but after half minutes The track started from The beginning by itself and I totally lost control to what to I was listening.     When I used my iPhone and connected that to Android phone it seemed to work like it is supposed. Every app had the latest updates.     You cannot advertise this connect" feature from Android to Android or Android to pc or Chrome webplayer If it does not work! Hopefully ther

10901122
S
Tiny Dancer
24 days ago
Rudi
Alien SuperStar
RudiThe Godfather

Try our remote control and let us know how it works!News

 

18546123
Jaime.
Community Manager
4 months ago
A
Runaway Baby
AmStrRunaway Baby
posted in Features & Feedback

Enable users to change their community emails

Hello @AmStr,  We rely on a third party platform for our Community, so we don’t do this kind of changes.  I will let them know, in the meantime you can ask me and I will change it for you.  What email address do you want instead?  I would love to have someone on the team change my email (only to deezer community). 

3
N
Runaway Baby
1 year ago
R
Runaway Baby
ReflexiveBeefRunaway Baby
asked in Features & Feedback

Page position memory when navigating backwards in desktop app

How many votes does it take for something to happen?

3
N
Runaway Baby
1 year ago
D
Tiny Dancer
DystaryTiny Dancer

Add a radio station to favourites/Add radio stations to "My music"Replied by Deezer

Hello Deezer team. Is there an easy way to save/favorite radio stations? Maybe you should ask the developers to add a column for radio stations. It seems quite unnecessary to rewrite the station name to listen to radio. It can also help while driving a car otherwise it is quite dangerous to type the name of the station.

34
F
Tiny Dancer
5 months ago
M
Runaway Baby
MalomRunaway Baby
posted in Features & Feedback

Function

Your idea is excellent. Lots of subscribers are asking for a way to organize their music efficiently. I hope the development team can provide a solution.

3
Yula
Moderator
1 year ago
Jaime.
Community Manager
Jaime.Community Manager

Let’s take control of your sound with Deezer Connect!

I'm thinking of trying Deezer again towards the end of the month.Today I listen through Spotify and enjoy the ability to control the software on a computer (Mac).The possibility to create folders and organize the music is also important to me, but I want to hear in hifi what doesn't exist and maybe won't be on Spotify either.I read that Deezer recently added the option to control from the phone on the computer for everyone.Until recently, this feature was in the beta version and I remember that I had a lot of disconnections (the connection between the phone and the computer was not stable) even though the internet is in the same room with me and it is extremely stable.Is it stable, reliable?I have an iPhone 12 and a Mac (2018).I would love to hear what you think?

10901122
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Tiny Dancer
24 days ago
Jaime.
Community Manager
Jaime.Community Manager

Let’s take control of your sound with Deezer Connect!

Wow, sounds great!Does deezer connect work with the regular app or do you need a beta version?

10901122
S
Tiny Dancer
24 days ago
Flo.Deezer
Lucky Star
Flo.DeezerLucky Star

Group/sort playlists/albums/artists/genres into foldersReplied by Deezer

I would very much like to organise my playlists by folders, not genre. I have music I listen to while driving and working (country and blues), cycling (mostly Southern rock) and swimming (mostly metal and grindcore), it would be much more helpful to let me lable and sort myself rather than rely on Deezer’s tags/ genre classifications You are absolutely right.  I also have several styles that I put together in one folder.  I think it's worth giving customers the option to make personal adjustments

212
D
Tiny Dancer
12 days ago
A
Tiny Dancer
asdkfjhgasdfgkhTiny Dancer
posted in Features & Feedback

Grouping of Music

Hey @Gregory Lange, that is true and this is one of the reasons why this idea is kind of difficult to implement this.  We need to go through all the catalogue and make sure the genres that are flagged on our backend are correct, it’s a big job… but not impossible!  Or ask the developers to enable playlist folder like all the other music services. 

16
Johnathan.Deezer
1 year ago
A
Tiny Dancer
asdkfjhgasdfgkhTiny Dancer
posted in Features & Feedback

Grouping of Music

Many titles for the same topic /folders/grouping/playlist folders. When will deezer wake up and users will be able to organize their libraries? This topic is at least 4 years old. Deezer can understand on her own that if competing music services (Apple Music, Spotify, Tidal) already have a playlist folder, the developers probably knew why they were doing it and there is no need to ask to vote for several titles that have the same theme. Can someone from Deezer's team give an answer when the option will be available?

16
Johnathan.Deezer
1 year ago
A
Tiny Dancer
asdkfjhgasdfgkhTiny Dancer
posted in Features & Feedback

Grouping of Music

I’d appreciate some functionality that lets me group/sort albums and artists in a hierarchiecal manner, perhaps similar to a playlist. Is it just me or is Deezer not developing? Beyond the answers "we pass the issue to the developers" there are really no solutions.Users want to organize their music library and there is no way but to create a bunch of playlists and scroll a mile down.

16
Johnathan.Deezer
1 year ago
U
Lover
unclnisLover

Return to previous page position (scroll-wise), when using the back button - Web/Desktop AppNot for now

Deezer official app (for desktop) is like an undeveloped web browser with very old user interface. I really like their sound, but it seems so uncomfortable to work with this app that I prefer paying to other music service. 

11
Johnathan.Deezer
1 year ago
J
johnatcanarycards
posted in Features & Feedback

Deezer is Too Expensive

Why are your services so expensive?

13
awesomemac
Deezer Legend
3 months ago
D
Runaway Baby
DkolbinRunaway Baby
posted in Other devices

An error occurred, please try again later, on Deezer and Chrome

deezer desktop version (macOS)This particular song has also been downloaded to the computer (Mac).Although I have the song physically, the software does not play the song

29
B
Runaway Baby
11 days ago
N
Runaway Baby
Nir
posted in Subscription and payments

Why is the Deezer subscription more expensive than Tidal, Spotify and Apple Music?

This are the new prices started a while ago .  In that price you get both Premium and HiFi quality . Anyway , there is no clear answer to that . That’s Deezer ‘s decision .  You're right! A premium account is also hifi, but in Tidal the price is NIS 20 for a hifi subscription and the same in Apple Music.At Tidal for NIS 30 you get 6 hifi accounts, the same with Apple Music.The price for a single subscription to Deezer is NIS 37. 

3
N
Runaway Baby
1 year ago
P
Tiny Dancer
pip25Tiny Dancer
asked in Other devices

Stuttering/halting playback both in the browser and in the Windows desktop app

Sometimes I suffer from the same problem. Apparently the song doesn't manage to download completely and there are small stops (looks like a buffer problem)

27
Jaime.
Community Manager
2 months ago
Rudi
Alien SuperStar
RudiThe Godfather

Try our remote control and let us know how it works!News

iPhone 12, latest iOS (15.6)latest macOS (12.5)latest deezer beta version (9.20.0.0.1)working with remote feature on same network.Despite the error note, you can still hear it, but you have to click on the track again or sometimes move the progress bar a little forward

18546123
Jaime.
Community Manager
4 months ago
Flo.Deezer
Lucky Star
Flo.DeezerLucky Star

Group/sort playlists/albums/artists/genres into foldersReplied by Deezer

4 years ago!

212
D
Tiny Dancer
12 days ago
Rudi
Alien SuperStar
RudiThe Godfather

Try our remote control and let us know how it works!News

I tried the remote a few months ago but there are some bugs.Sometimes there is a disconnection between the iPhone and the computer and you need to renew the connection. For me it's a deal breaker. Currently with a subscription to Apple Music. I will wait until an official version is released (not beta)

18546123
Jaime.
Community Manager
4 months ago
Rudi
Alien SuperStar
RudiThe Godfather

Try our remote control and let us know how it works!News

any news about the remote (android → desktop)?I want to use my smartphone to control deezer on desktop

18546123
Jaime.
Community Manager
4 months ago
Rudi
Alien SuperStar
RudiThe Godfather
published in Features & Feedback

Windows/Mac Deezer Desktop/Web App - Feedback for improvementsFeedback

hotkeys are very important. Page forward Page backward are missing. It is very inconvenient to use only the mouse for basic operation. I'm sure a lot of people who use a desktop version will be very happy when this issue is fixed.

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Leonídia.Deezer
Community Manager
2 months ago
U
Lover
unclnisLover

Return to previous page position (scroll-wise), when using the back button - Web/Desktop AppNot for now

deezer version (mac) 5.30.160I would like to consider adding an option for easy transition with the keyboard keys to move a page back and forth. This option is available in any browser. It also exists in every music streaming service. It is not very "flowing" to use only a mouse for such a basic operation.

11
Johnathan.Deezer
1 year ago
D
Runaway Baby
djlevanRunaway Baby

Let user know if the track was already added to the playlistIn discussion

Great idea. I hope to see this feature very soon

6
Z
Tiny Dancer
1 year ago
Rudi
Alien SuperStar
RudiThe Godfather
published in Desktop app and Web player

Windows/Mac Deezer Desktop/Web App - Bugs/Issues/WorkaroundsF.A.Q.

In the web version you can go back and forth on the page. In the version of a desktop it is impossible. I need to move the mouse instead of using keyboard shortcuts. 

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R
Tiny Dancer
20 hours ago
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