Hello @zkiifreak, I’m not sure it’s related I’d tell you to get in touch with our customer support team as we are not allowed to deal with personal details on the Community since it’s a public forum, this way they’ll be able to have a look at your account and help you. Hi KevinNo, you’re right - it’s not related. I originally created a stand-alone thread. It has apparently been merged into this thread without my knowledge or no notification from the person who did it.I’ll contact the support team.Thanks
HiI’ve been a Premium subscriber for many years!Normally my subscription is paid automagically by PayPal.Last month I signed up for BMW Online Entertainment (voucher) to test it. Now it hasn’t withdrawn any amount from my PayPal in August (normal renewal for me is 22nd of the month). Do these things coincide? I want to continue my BMW Online Entertainment subscription - is my payment transferred to that “route” OR do I have to cancel my Premium subscription manually, go to a Free sub and then sign up for BMW Online Entertainment to ensure that I do not get billed twice?Hope the above is clear enough for an answer :)Thanks
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