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22 days ago

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Replies posted by Luka.Urbac

31 Replies

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asked in Your account, favorites and playlists

Scrobble Last.fm from Deezer not working

Yes, currently it is broken. See my reply in this Last.fm support forum thread. Thanks, most of it seems to be back now.

asked in Your account, favorites and playlists

Scrobble Last.fm from Deezer not working

Scrobbling to Last.fm isn’t working as of 14hrs ago. I only manage to scrobble from Openscrobbler or similar sites. Is this something temporary and will my listening history be recovered? I am mostly scrobbling from my iPhone and directly from the browser, neither seem to work now (but they used to until yesterday).

asked in Your account, favorites and playlists

Scrobble Last.fm from Deezer not working

Seems to be fixed.

asked in Your account, favorites and playlists

Scrobble Last.fm from Deezer not working

While it has not stopped scrobbling for me, there are major delays (up to a couple of days, seemingly). Bandcamp scrobbling works fine, so I am assuming it is down to Deezer, rather than last.fm. Could you give us a status report? When can we expect a fix for this?

RenneLover

Scrobble tracks properly to/Improvements to Last.fm integrationIn discussion

Hi, Deezer does not scrobble certain artists/titles correctly. For instance, it scrobbles Nick Cave [b]&[/b] The Bad Seeds correctly, but Frank Carter [b]&[/b] The Rattlesnakes would appear as just [i]"Frank Carter The Rattlesnakes"[/i]. This also happens with song and album titles (e.g. You [b]&[/b] Me would just scrobble as [i]"You Me"[/i]). I've also noticed that The Walkmen's album "Bows[b] +[/b] Arrows" won't scrobble at all. Additionally, tracks uploaded under "My Mp3s" on Deezer (i.e. tracks not available on Deezer and uploaded by the user) are not scrobbling at all. This has been a recurring issue ever since I started using Deezer and it is quite frustrating to have to edit each and every scrobble relating to a certain artist or album. Could you advise on this issue? Thanks, Luka

asked in Your account, favorites and playlists

Scrobble Last.fm from Deezer not working

I've lost a whole day of scrobbles yesterday. Today it scrobbles fine. Any info whether the scrobbles can be retrieved?

asked in Your account, favorites and playlists

Scrobble Last.fm from Deezer not working

[user=111813]Rudi[/user] while listening to my downloaded songs, but when I am not connected to the internet. They do not show up immediately after connecting again, but several hours later or not at all.

asked in Your account, favorites and playlists

Scrobble Last.fm from Deezer not working

Could you check scrobbling from iOS while offline? The scrobbles are either delayed by a couple hours or do not show up at all. This has been going on for the last 3 or 4 days.

asked in Your account, favorites and playlists

Scrobble Last.fm from Deezer not working

asked in Your account, favorites and playlists

Scrobble Last.fm from Deezer not working

Stopped scrobbling again on both iOS and web player. Last.fm scrobbling works well on other platforms (bandcamp, iTunes), so it's down to Deezer. Again. This is absurd.

asked in Your account, favorites and playlists

Scrobble Last.fm from Deezer not working

As [user=2491]bluezzbastardzz[/user] said, the web player does indeed scrobble. Haven't tested the one on iOS yet. Scrobbled tracks before the "fix" seem to be lost though.

asked in Your account, favorites and playlists

Scrobble Last.fm from Deezer not working

Can anyone from customer support address this issue? Is this just temporary or are we going to wait a couple of months for it to be solved, again? If so, please mark the question as not solved. No scrobbles have appeared after 100+ tracks played between yesterday and today. Very disappointed.

asked in Your account, favorites and playlists

Scrobble Last.fm from Deezer not working

Scrobbling is down on iOS. Again. 6hrs gone by and the scrobbles have yet to show up.

asked in Your account, favorites and playlists

Scrobble Last.fm from Deezer not working

Back again on iOS with slight (3hrs) delay.

asked in Your account, favorites and playlists

Scrobble Last.fm from Deezer not working

...aaand it stopped working again on iOS.

asked in Your account, favorites and playlists

Scrobble Last.fm from Deezer not working

It has started scrobbling in real time on iOS. Hopefully this is it.

asked in Your account, favorites and playlists

Scrobble Last.fm from Deezer not working

Thanks for coming back to us. A lot of scrobbles have appeared today with the same issue of multiple scrobbles (i.e. two songs being scrobbled for 20-30 times each).

asked in Your account, favorites and playlists

Scrobble Last.fm from Deezer not working

Some scrobbles have appeared 7 days later. Can we get a status update other than that the issue has been referred to the devs?

asked in Your account, favorites and playlists

Scrobble Last.fm from Deezer not working

[user=94889]Svo[/user] nope, currently there is no way of scrobbling from an iOS device.

asked in Your account, favorites and playlists

Scrobble Last.fm from Deezer not working

[user=93802]walter.dijkshoorn[/user] this thread has had 180+ replies and more than 8000 views (without counting anything posted to last.fm, reddit or elsewhere). Hopefully it will put some pressure on deezer to get things done or at least to revert all changes made to the last time the features in question were working.

asked in Your account, favorites and playlists

Scrobble Last.fm from Deezer not working

[user=93802]walter.dijkshoorn[/user] and [user=98342]Sergey R[/user] - this has been going on for over 2 months now. I have cancelled my family subscription after a year and a half, as the customer service has been disgraceful so far. Hopefully more users will follow suit and make deezer understand that this is an actual issue and that pinning the problems to last.fm will not make them magically disappear. "Passing the issue to the devs" is not a valid excuse when the issue has been ongoing for 2+ months.

asked in Your account, favorites and playlists

Scrobble Last.fm from Deezer not working

[user=75382]V_Shaft[/user] except none of them seem to work with iOS devices.

asked in Your account, favorites and playlists

Scrobble Last.fm from Deezer not working

[quote=Rafael.] [quote=Luka.Urbac]According to last.fm, [i]"Scrobbling goes through our undefinedast.fm] api, but the actual implementation is done on their end undefinedeezer]."[/i] Both sides say it's on the other's side end. Great. This really does look promising.[/quote]As commented above, Deezer has no partnership with Last FM, but Deezer and Last FM are in touch at the moment to see what it could be done ;)[/quote] 9 days ago you said: "Deezer doesn't have any partnership with Last FM, [b]therefore there is nothing to be fixed on our side"[/b], while last.fm claims there is no issue on their side, but the issue is due to your implementation. Wouldn't it be best to reverse everything, restore the old interface and release the new one once everything is sorted out, given that the issues started with the release of said interface? There are 160+ replies to this thread with 7000+ views (and some more on last.fm's community pages). I believe this affects more than just a

asked in Your account, favorites and playlists

Scrobble Last.fm from Deezer not working

According to last.fm, [i]"Scrobbling goes through our [Last.fm] api, but the actual implementation is done on their end [Deezer]."[/i] Both sides say it's on the other's side end. Great. This really does look promising.

asked in Your account, favorites and playlists

Scrobble Last.fm from Deezer not working

[quote=plailleur]Got a temporary workaround for scrobbling with Deezer web player: [list=1] [*]Deactivate new UI in settings [*]Use Chrome extension https://chrome.google.com/webstore/detail/web-scrobbler/hhinaapppaileiechjoiifaancjggfjm [/list]Fingers crossed for Deezer to fix things on all platforms for good. 🤞[/quote] I listen mostly on mobile (iPhone). There does not seem to be any fix and it's been about two months since the issue started. The ping-pong between deezer and last.fm is incredibly frustrating, with neither wanting to take action and resolve this once and for all as the issue is "on the other side". Senseless. I will now cancel my family subscription and look for another service. This is ridiculous.

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