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Windows 10 Deezer App loads but shows grey screen

  • 19 December 2018
  • 30 replies
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@gailorbot there is no way to go back to the old version I am afraid. Please install the app on C drive and you should be able to use it without issues!
@gailorbot there is no way to go back to the old version I am afraid. Please install the app on C drive and you should be able to use it without issues!
Flo, thanks for this usefull suggestion, will you also provide me the appropriate SSD drive to store 80gb of HD songs ?
Dear all,

As administrator said. Need to install software into the System Partition. Usually it's named as C: and marked with Windows 10 icon above. For some reasons Windows changed my preferred installation directory to another directory. After digging through google searches, I found how to find settings for this redirection. Windows Start menu > Settings > System > Storage. Will be options down below at section "More storage settings" with "Change where new content is saved". After changing back to C: directory the Deezer app started working again after re-installation. The structure how you see Windows settings menu is up to Windows current version. Hope it will help.
You don't need to reinstall the app!

Just move it from 😨 to C:

Start -> Settings -> Applications
Find "Deezer Music" in the list and press "Move".
Choose "C:".

That's it! Everything is working correct.
The problemed solved. Stick this topic please.
Settings -> App -> Deezer Music -> "Reset section" -> Repair
Helped me.

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