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Windows 10 App Not Working

  • 19 December 2018
  • 35 replies
  • 1818 views


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35 replies

Userlevel 7
Badge +5
Hi @Roman.Korolev sorry to hear that. Can you tell me which operating system you have?
Windows 10 pro x64 1809
Userlevel 7
Badge +5
Hi there @Roman.Korolev

Have you tried @SEADAsXs troubleshooting?
I would try to delete all Deezer related folders from both C: and D (if applicable) and try to install it fresh, on your C: drive. Let me know what happens!
No effect. I think, you just need fix the app.
Userlevel 7
Badge +6
No effect. I think, you just need fix the app.


Our devs are working on it, but the work around seems to work for everyone else... We will update this topic as soon as we have any more news from our developers about it!
what i did was: start- settings- apps
click on deezer then replace and replace it in the c folder
After an update to Windows 10 October 2018, I had the same problem. A week after, Deezer starts correctly again, no changes made. Only after closing the app, an error 'Deezer does not work anymore' window is shown. Which can be closed but it is annoying anyway of course.
Userlevel 7
Badge +5
Hi there @hans.bosma.90

I agree, that shouldn't happen. We've passed feedback gathered here to our devs for a proper look. We'll keep you updated here 😉
Hi there, can you please try to uninstall all apps and then install it again using this link please https://www.deezer.com/en/download
Hello! I can`t download any installer. And I can`t install the app from the Mic store because of enterprise version. Where can I get installer?
Thx in advance.
Userlevel 7
Badge +5
Hey @plart2006

Have a look at this topic for an alternative view on this, please 😉

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