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Why you don't give Deezer desktop app download link?


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No option to download desktop app! wtf?

https://www.deezer.com/us/download leads to 

https://www.microsoft.com/uk-ua/p/deezer-music/9nblggh6j7vv?rtc=1&activetab=pivot:overviewtab

Buttons “get” do… nothing. Just nothing XD

 

U can not provide an app link? No developers? Noone with straight hands in your team?

Im disappointed again.

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Best answer by Freezer 3 April 2021, 14:37

Hi @sky1232141254321513213412312 

Sorry to hear you are having this issue, but please be polite to people who are doing their best in their own time to help you.

I have just downloaded a copy of the Deezer app from the MS Store, and can confirm that their link is working. Could you please clarify the specific problem that is arising.

  1. Are you unable to get the MS Store software working? Problems working the MS Store can be a symptom of software validation issues with your copy of Windows (which may still work as normal in other ways).
  1. Or is the Store giving an error message when you try to download Deezer? Are other apps downloading OK from the Store? Problems downloading an app can arise because the Store thinks the app (or part of it) is already installed on your computer. If you have previously had Deezer on your computer, you could try checking in Installed Software that it has uninstalled cleanly before trying again. And in general with download sites, a link that doesn’t work now may work if you try again later.
  1. Or is something simply hanging/stalling? The second link you provided opens to a download link in Russian, which could potentially be due to your computer’s regional settings, or to a bug on the Store. Since the MS Store download link for Deezer does actually seem to be working, you could try contacting Microsoft Support.

@hpguru and other users (or Deezer staff) may be able to come up with other ideas. But we are all trying to help. Best wishes.

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Userlevel 7
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Deezer can be used Web App or download from Microsoft store.

Userlevel 1
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Deezer can be used Web App or download from Microsoft store.

I wrote “microsoft store deezer app not working” and you suggest to … “go to mictosoft store”? 

Rly? Thank you Captain!

Userlevel 1
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Deezer can be used Web App or download from Microsoft store.

 

Like that? Stop answering if you don’t know anything man. Better keep quiet.

Hi @sky1232141254321513213412312 

Sorry to hear you are having this issue, but please be polite to people who are doing their best in their own time to help you.

I have just downloaded a copy of the Deezer app from the MS Store, and can confirm that their link is working. Could you please clarify the specific problem that is arising.

  1. Are you unable to get the MS Store software working? Problems working the MS Store can be a symptom of software validation issues with your copy of Windows (which may still work as normal in other ways).
  1. Or is the Store giving an error message when you try to download Deezer? Are other apps downloading OK from the Store? Problems downloading an app can arise because the Store thinks the app (or part of it) is already installed on your computer. If you have previously had Deezer on your computer, you could try checking in Installed Software that it has uninstalled cleanly before trying again. And in general with download sites, a link that doesn’t work now may work if you try again later.
  1. Or is something simply hanging/stalling? The second link you provided opens to a download link in Russian, which could potentially be due to your computer’s regional settings, or to a bug on the Store. Since the MS Store download link for Deezer does actually seem to be working, you could try contacting Microsoft Support.

@hpguru and other users (or Deezer staff) may be able to come up with other ideas. But we are all trying to help. Best wishes.

Userlevel 7
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It's been here in the community for a while @sky1232141254321513213412312, as an alternative:

 

Userlevel 1
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Hi @sky1232141254321513213412312 

Sorry to hear you are having this issue, but please be polite to people who are doing their best in their own time to help you.

 

 

Question “where to download your app”?

your answer “what error do you get at MS store?”

 

I want to download the app. Not exploring and debugging Microsoft errors and help them to deal with that buggy store! For linux - ok but MS are PAID for those u know?

 

If you KNOW how to download deezer app without Ms store -- I will rly appreciate that. If you dont know...just dont answer zero info mb? Nothing personal.

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P.s. I CAN directly download apps from Amazon music or Spotify...magic

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IVE FOUND IT!

Heres someone who have downloaded and uploaded app not to MS store! Hero! XD

 

https://rutracker.org/forum/viewtopic.php?t=5901927

Userlevel 7
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I don't understand @sky1232141254321513213412312 

I've given you the link above.

I'll pass the feedback on.

Userlevel 1
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I don't understand @sky1232141254321513213412312 

I've given you the link above.

I'll pass the feedback on.

The link you’ve gave doesnt work for me (and for some other users as u can search with the forum). MS store doesnt work for every windows OS/region/language etc. So basically deezer says “if you can not use MS store...its ur problem - go to amazon or spotify. Why we can not give you a direct link? ...we dont want to! go away!”

That is kinda not the way of support Ive used to. But thats up 2 deezer

Userlevel 7
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Thanks for coming back @sky1232141254321513213412312 

Are you referring to this link here?

https://www.deezer.com/desktop/download?platform=win32&architecture=x86

Because that's a direct link from us, not to the MS Store. Please confirm.

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