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Voice control on Android Auto not working


Userlevel 1
Hi Deezer,

I have a problem with your app in Android Auto (please watch attached video)
Mobile app itself works just fine but AA integration doesn't.
It worked before but stopped to work after some update.
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Best answer by Flo.Deezer 6 June 2018, 16:54

Hi there, after checking with our developers we have been informed that Deezer is not yet fully working with Google Assistant yet in Android Auto. So at the moment we are still working on this feature, you will have to wait until we officially launch this for it to work properly I am afraid. This should not take too long however 😉

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Userlevel 1
I just found that article where you saying that voice search doesn't work, except search by playlist:
https://support.deezer.com/hc/en-gb/articles/115003867945-Connected-Devices-Car
I've tried to search by playlist and it doesn't work too 😕
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@xedoc, what happens exactly when you do as mentioned in the article? Is there an error message?
Userlevel 1
Anja wrote:

Hi @rodrigo.perfeit, we don't support voice control just yet which is why it doesn't work.
@xedoc, what happens exactly when you do as mentioned in the article? Is there an error message?


At least I know that's not a bug but not implemented feature.
I can select playlists and mixes via the car's touchscreen. The only thing I missing is voice search/control. Would be great to have it in your app. Voice control is the only reason I'm keeping Google music subscription.
Thank you!
Hello @Anja, is the feature on the implementation roadmap? Will it be added soon?

Greetings,
Frantisek
Same problem here, does not work searching playlists as mentioned in https://support.deezer.com/hc/en-gb/articles/115003867945-Connected-Devices-Car: "if you say “play me some Madonna” it will start your Madonna playlists."
Spotify in another hand works flawlessly.
Voice search is an important feature to avoid Driving Distraction.
This should be implemented for the price we pay every month.
There is Google APIs ready to do so....
Now I have android auto and when using deezer I have the same problem. Hopefully it will be resolved quickly because I would not like to change the product.

Google takes the command and Deezer has the microphone button but doesn't work correctly..
Userlevel 7
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sergiocsl12 wrote:

Now I have android auto and when using deezer I have the same problem. Hopefully it will be resolved quickly because I would not like to change the product.

Google takes the command and Deezer has the microphone button but doesn't work correctly..



Happy to pass this on again. I haven't had any updates so far. But I'll let you know in case I hear something from our team 🙂
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Hello, when in my Car I play Deezer through Android Auto all goes well but if I try to play something by vocal input Deezer stops with an error message. Any suggestion how to fix the problem?

Error: Play failed

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I have the same trouble. Voice comand & search doesn't work. It is not acceptable for whose are driving a car. This issue has to be fixed quickly. When not connected to Android Auto voice control works properly.
Userlevel 5
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Hey Renato!
First of all, I'd like you to check that you installed the latest Android and Deezer version on your device. All up to date already?
Perhaps try to delete and reinstall Deezer :)

Is Deezer the only app causing problems when you use it with voice recognition?
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Already done. Latest version checked.
I have seen in The Community as well as in The web that this Issue is well known and is up to Deezer developers to add or enable Voice recocgnition when used with Android Auto.
Under Google Assistant fatture The Voice recocgnition works properly. I need Deezer Voice recocgnition fatture working properly when i'm driving my Car for safety, first
Userlevel 7
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@Renato71 I moved your conversation to this existing topic, so that we can update all of you. I'll check with the team if there were any reports. We'll keep you posted.
Userlevel 7
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@Renato71 Another question. Have you seen that this only works with your own playlists at the moment? Anything else is not a bug, but just not yet implemented.
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Yes I know but when I try to use Voice commands through Android Auto all Playlist fail too. The error is always the same as the attachment shows. I'm really really disappointed with this App and I do not know if I will subscribe again in future.



Userlevel 7
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Hi there, after checking with our developers we have been informed that Deezer is not yet fully working with Google Assistant yet in Android Auto. So at the moment we are still working on this feature, you will have to wait until we officially launch this for it to work properly I am afraid. This should not take too long however 😉
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Thanksfor your reply, now it is clear the reason why I have this issue. I'll wait for a new release with full Android Auto compatibility. Have a nice day and thanks again for your support
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Flo.Deezer wrote:

Hi there, after checking with our developers we have been informed that Deezer is not yet fully working with Google Assistant yet in Android Auto. So at the moment we are still working on this feature, you will have to wait until we officially launch this for it to work properly I am afraid. This should not take too long however ;)


Not take too long??
It's been over 6 months since this thread was raised and all the competitors, again ALL THE COMPETITORS have it working smoothly.
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Was going to pay for the HiFi service until this. Google Play Music it is I guess.
Userlevel 7
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Sorry to hear that you decide to leave Deezer. As mentioned before our developers are aware of this and should fully launch it soon. This is all we can do for now I am afraid.
Voice commands with android auto still not working despite update to deezer and android auto
Userlevel 5
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@machandler69 check the answers above 🙂
Same here, I guess spotify is the perfect app for us Google assistant users 😕
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Can we at least be told if/when it will be worked/started? Can I be a beta or even an alpha tester during AA integration?
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Nevermind. Not interested in Deezer anymore. Just read that HiFi isn't even available on phones. What a scam. Going to Tidal instead.
Userlevel 5
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@SyCoREAPER First question: since we are not informed about this, I can't tell you either, sorry :/
SyCoREAPER wrote:

Nevermind. Not interested in Deezer anymore. Just read that HiFi isn't even available on phones. What a scam. Going to Tidal instead.


You can cast FLAC quality to Chromecast from your mobile now :)
Otherwise you're right.....

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