Question

vewd app store, deezer app not working

  • 14 August 2019
  • 9 replies
  • 85 views

I were using Deezer app, on Vestel smart TV, loaded from vewd app store but nowadays it is not working. When I open Deezer there is white screen. I speak with manufacturer, and they told it's fault of app.

9 replies

Userlevel 7
Badge +6
Hi there, not sure Vestel smart TV supports Deezer... is it Android tv?
https://www.deezer.com/en/devices/tv
Yes it was, just a few weeks before, I were listening music by dezeer via vestel tv, but now it is blanc page

Userlevel 7
Badge +6
Hi there @osmmer82

I'll be asking for more info on our side about this. We'll get back to the topic once there's a response.
Userlevel 7
Badge +6
Hey @osmmer82

I'm back. Our devs need a bit more info in order to investigate this.
Could you tell us your TV model, app version and if you see any error message after the white screen? Could you take another screenshot? Many thanks!

hi rudi, no more screen after white, TV model is Vestel 50FD7300, app version is I don't know 😀 but screen is below
Userlevel 7
Badge +6
Hi there @osmmer82

Thank you very much! I've passed it on to our devs 😉
I can confirm that there's a problem with Deezer app (I think it's a web-page rather than an app) on Vewd App Store. My parents are using a Vestel 43FB7500, now the app gives a blank white page for for ~15 days.
code:
Deezer on vewd app store(TV) not working. W
hite screen when I turn it on
Userlevel 7
Badge +6
Hi there @UKUTAORO.GAMING @Yubermis

Thank you for letting us know. I'll be passing this info to our devs who are looking into this issue. Hopefully it can be sorted soon 👍🏼

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