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The same track, again and again and again etc

  • 24 March 2021
  • 1 reply
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Hi

I have Deezer free and if I select one of my playlists, albums or favourites, it plays track 1.

When it has finished, it plays it again,and again,and again.    ….it never moves to track 2.

I have noticed I haven’t been receiving an adverts.

This happens on my Desktop and tablet.I like Bohemian Rhapsody by Queen, but I don’t really want to hear it 16 times in a row!

I never use Flow, so it isn’t anything to do with that.

Have you any suggestions?

 

Thank you

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Best answer by Rudi 17 June 2021, 18:32

Hey @WalterW 

Sorry for the tardy response. It seems that your topic fell off our radar but I managed to pick this up now.

If you're still facing this issue, could you please let us know the device and OS is this happening? If on our app, have you tried clearing the cache to see if it helps?

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Hey @WalterW 

Sorry for the tardy response. It seems that your topic fell off our radar but I managed to pick this up now.

If you're still facing this issue, could you please let us know the device and OS is this happening? If on our app, have you tried clearing the cache to see if it helps?

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