Answered

Smart Samsung TV Deezer only plays 25 songs

  • 24 January 2019
  • 8 replies
  • 134 views

I downloaded deezer on my smart samsung tv and connected my premium acc. I have favourited 187 songs, both on my smartphone and my PC app that works, i can see all of them. On the tv i see only 25 of then. Under "my music" there is "top tracks" and "favourite tracks". It doesn't matter which one i choose because it only queues 25 songs. I have found kind of a fix, i made a new playlist to which i added all of my favourited songs. That does show up and has 168 out of 187 songs.
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Best answer by Rob Igo 4 November 2019, 11:44

Hi @Lynda Shelley 

 

it’s a known bug on the app - I believe Deezer are due to update all the TV apps in the next few months, fingers crossed it’s soon :) 

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8 replies

Userlevel 7
Badge +7
Hi @Darko2117

i've also reported this bug and Deezer are aware of it. I *believe* that the TV apps (including Samsung) are going to all be updated in the near future - fingers crossed! 🙂

I've noticed that other playlists play ok it's just favourites so you might want to copy your favourites into a new playlists as a short term fix! 🙂

I cant find alot of my songs on my TV that are on my deezer phone app

Userlevel 7
Badge +1

Hey @Lynda Shelley ! Sorry about that :/ On what TV do you use Deezer?

Userlevel 7
Badge +7

Hi @Lynda Shelley 

 

it’s a known bug on the app - I believe Deezer are due to update all the TV apps in the next few months, fingers crossed it’s soon :) 

we are having the exact same issue. only 25 songs showing. when wil they fix this ???

Userlevel 7
Badge +7

Hey @TEberso 

Thanks for supporting a better Samsung TV integration.

The bad news is that this won't probably change for now. The good news is that we're developing a new TV experience for Samsung and LG TVs, but this will take time to be completed. So we're dedicating our resources to this project. Please bear with us until then, and subscribe to the topic for updates :thumbsup_tone2:

Hi! The bug still exists, do you have any updates?

Userlevel 7
Badge +7

The only update I've got is the one right above your reply @ak519 

We're developing a new app, you just need to bear with us a bit longer! Thanks a lot for your support :pray_tone2:

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