Question

Scrubbing tracks doesn't work on desktop Safari

  • 8 June 2019
  • 6 replies
  • 46 views

Hi,

Web player doesn't allow me to fast-forward tracks, music stops as soon as I move the dot or click ahead of current play position, and I'm seeing this error in console:

[Error] Unhandled Promise Rejection: TypeError: The provided value is non-finite
(anonymous function) (player-HTML5Renderer.8242a40c815449383226.js:1:9401)
promiseReactionJob

The only way to restart is to switch to next or previous track, so it starts playing again, but if I decide to skip some time the same repeats.

Safari 12.1.1 on MacOS 10.13.6

It worked perfectly before. Please, please fix it. I can't and really don't want to use desktop app on my work computer.


Thanks,
Pavel

6 replies

Userlevel 7
Badge +6
Hi there @pashky

Have you tried clearing your browser's cache to see if it helps? Please let me know 😉
Tried it several times, it doesn't help. @Rudi
Userlevel 7
Badge +6
That's odd @pashky

Could you please try on Chrome, to see if the same happens? If it doesn't, we may have to report this to our devs for further investigation. I just need to narrow it down to make this process easier and quicker.
In Chrome it works fine, and so it does in Firefox. The problem is specific to Safari.
Userlevel 7
Badge +6
You're right @pashky I could now reproduce it. I've reported this to our devs for further investigation. Thank you for the feedback! I'll be back here once I get an update.
So, 2.5 months later the bug is still there. Is there any chance it will ever be fixed or should I switch to Spotify?

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