Answered

Only part of a playlist load to the queue on a Bluesound Player

  • 20 March 2018
  • 5 replies
  • 165 views

Userlevel 1
Hi,

I just subscribed to Deezer HiFi because of the significant sound improvement (over 320kbs mp3) on my audio system using a Bluesound Node 2.

It works exactly the same as when we used my wifes premium+ subscription except for one thing: a playlist only loads partly (about 30 songs max each time) to the queue in BluOS when I select "play all". Does anybody else experience this with a HiFi subscription on a Bluesound or other hardware player/streamer?

Hope somebody can en-light me and help solve this... :)

Cheers
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Best answer by Toon 26 March 2018, 08:47

Hi Anja,

Thanks. Great suggestion. I have been in touch with Bluesound. They replicated the bug in their lab and are working on a solution.

Cheers,
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5 replies

Userlevel 7
Badge +7
Hi @Toon, do you think this could be the issue?
https://en.deezercommunity.com/troubleshooting-and-tips-4/error-quota-exceeded-can-t-play-songs-on-bluesound-player-7950
Userlevel 1
Hi Rafael,

Thanks for the reply. The issue you link to is a different one. I never triggered this limit since I chose playlists with great care 😉 First time I hear about this limit btw...

The issue I encounter is that from a playlist of for example about 100 songs, only the first part (about 30) make it to the playing queue in the Bluesound player. In my expereince this issue did not happen in the past, only since a couple of days. I checked with a premium and a HiFi subscription and both currently have this behavior on a Bluesound player.
Userlevel 7
Badge +7
@Toon I'm happy to pass this feedback on to our team, but please note that we don't develop the app ourselves, but it's Bluesound. That's why I'd suggest you also raise this with them directly, so that they can look into it 🙂 I hope there will be an update very soon! 🤞🏽
Userlevel 1
Hi Anja,

Thanks. Great suggestion. I have been in touch with Bluesound. They replicated the bug in their lab and are working on a solution.

Cheers,
Userlevel 7
Badge +5
Great, let us know when it's fixed 😉

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