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No playback on nvidia shield

  • 13 August 2019
  • 1 reply
  • 18 views

Deezer is a standard app for Nvidia Shield. Same as for Sony Bravia TV. I installed it on both. Have the Family Plan (Premium for six users). Deezer works fine on all my Android devices (Samsung smartphones, Fiio X5 III hifi player, Sony Bravia). Nvidia Shield is the only gadget I can't make work. It does everything except playing back. I can browse, shuffle between songs, but when I select a song it won't play. The playback cursor is not moving, the play button is in play mode and doesn't respond.

How can I possibly cure this? My internet is superfast, so this can't be the issue.
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Best answer by Rudi 14 August 2019, 15:59

Hi there @Yurisav

Thanks for reporting this to us. Have you tried reinstalling the app and rebooting the device? I've refreshed your user cache on our side to see if it helps. But I've also noticed that the email you used in the community is linked to a Free account. So it could be that you're logged in to the wrong account.
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Hi there @Yurisav

Thanks for reporting this to us. Have you tried reinstalling the app and rebooting the device? I've refreshed your user cache on our side to see if it helps. But I've also noticed that the email you used in the community is linked to a Free account. So it could be that you're logged in to the wrong account.

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