Answered

My Downloads Disappeared After Updating My Deezer Desktop App

  • 12 August 2019
  • 2 replies
  • 31 views

Yesterday when I updated my Deezer Desktop app to version 4.13.4 (4.13.4.93) and I relaunched the application all of my downloads had disappeared. Why did this happen? I honestly don't have time to redownload my music every time that Deezer decides to update.
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Best answer by bluezzbastardzz 14 August 2019, 06:36

The new desktop version uses another folder for downloaded files, you can move them to the old folder, and they should appear again. See the related postings in the general desktop app thread.
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Userlevel 7
Badge +7
Hi there @Jon.Keehn

Sorry to hear it. That seems odd, as it isn't supposed to disappear. Could you please logout and ensure you're logging in with your email and password, not through social media? Let me know how it goes.
Userlevel 7
Badge +6
The new desktop version uses another folder for downloaded files, you can move them to the old folder, and they should appear again. See the related postings in the general desktop app thread.

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