Question

Media keys not working on Desktop App


I've just updated the desktop application 5 minutes ago.
Current version - 4.0.5
Before that version I was able to do Play/Pause, Next actions right from my keybord buttons being in any other application, means globally. Deezer was just minimized in taskbar.
My keyboard - Steelseries APEX 350 https://steelseries.com/gaming-keyboards/apex-350
and with these key listeing the music was fun and easy: http://prntscr.com/lwk8x3

Now Deezer programm doesn't "listen" or "unberstand" my fast-action keys. 😞

10 replies

Userlevel 7
Badge +7
Hi @Aquar I've also noticed the media keys on my keyboard have stopped working
@admin Could you edit the title of this topic, misprint there ?
Userlevel 7
Badge +5
Aquar wrote:

@admin Could you edit the title of this topic, misprint there ?



edited! 😉
I have same problem. Before update 4.0.5 media keys worked
Userlevel 5
Badge +3
Hi @SlvlILE

Does that happen with other apps? What Windows version do you have?
Rudi wrote:

Hi @SlvlILE

Does that happen with other apps? What Windows version do you have?



No, problems only in this app. For example Windows Media Player switches songs.
OS: Win 10 Pro v. 1803.
Userlevel 7
Badge +7
I'm the same mine stopped working since the update to 4.0.5, I'm on Windows 10.0.17134 build 17134
@Rob Igo After installation on another PC with same keyboard and OS build version media keys works.
Tried to switch song on first PS via MS remote desktop - doesn't works.
So it problems with some configs.
Cleaning C:\Users\%user_name%\AppData\Roaming and C:\Users\%user_name%\AppData\Local\Packages makes nothing.
Where may be another config files?
@Rudi @Rafael.
Do you have news for this thread?
Userlevel 7
Badge +5
SlvlILE wrote:

@Rudi @Rafael.
Do you have news for this thread?


Hi there, unfortunately we do not have new info about this. So it works for you on one computer, but not on another one with the same keyboard?

Reply