LG WebOS App and Deezer: can't login


I cannot log in to the LG WebOs application even tho i haven't connected up to 3 devices to my account (and even if i did, i log out).

Can someone help? It's ridiculous that we can't just scan a QR and get into the app just like we do on the Xbox App.

FIX IT PLEASE!


13 replies

Userlevel 7
Badge +8

Hi there @Yanis Yakoumakis 

Sorry this is happening. We're actually very close to releasing a new TV app for LG TVs.

Are you getting an error message? Could you please try restarting your network router and the TV and try again?

Actually after so many times i did it.

Userlevel 7
Badge +8

That's also a way some other users found @Yanis Yakoumakis but it will no longer be a problem soon - thank you for your patience!

I’m looking forward to the app being out @Rudi , and then one day Apple TV :grinning::grinning::grinning: . (Sorry, I always have to mention Apple TV to you now lol). 

Userlevel 7
Badge +5

and then one day Apple TV :grinning::grinning::grinning: . (Sorry, I always have to mention Apple TV to you now lol). 

→ HAHAHA @Logan_A - I like you.. :smiley:

Haha @dee_dirk . I think @Rudi has Apple Tv so one day. :grinning:

Userlevel 7
Badge +8

Are you stalking me, @Logan_A:sweat_smile:

I think an Apple TV app is a real possibility, especially after our work with HomePod. But it'll take some time, we'll see!

I’ll stalk you @Rudi if it means getting the app. :grinning:

Userlevel 7
Badge +8

If that means YOU get the app, I actually don't mind the stalking :sweat_smile:@Logan_A 

Hi there @Yanis Yakoumakis 

Sorry this is happening. We're actually very close to releasing a new TV app for LG TVs.

Are you getting an error message? Could you please try restarting your network router and the TV and try again?

I have the same problem - email and password works fine on my phone and my PC, but fails using the same login details on my LG TV. Restarted my network router and the TV as suggested, but still unable to login.

 

Help please :frowning2:

I managed to login with a few steps

 

Userlevel 7
Badge +8

Hang in there until the launch of our new TV app for LG, @Dave Gilbert - in the meantime, have you tried the suggestions above?

Thank you for sharing the video @André Braga :heart_eyes:

Hey @André Braga!

You are a star :grinning: !!!  Your solution works perfectly! Thank you so much :wave:

Reply