Question

Latest favourite track isn't displaying on Chrome

  • 23 January 2019
  • 12 replies
  • 62 views

The latest song i favourite is not showing in my list. But if i add another favourite, the one that wasnt showing will appear and then the new latest song wont appear. But if i search for the song outside my favourite list, i can see that its been favourited.

This is via Chrome. Not the application. The application displays all songs correctly.

12 replies

Userlevel 7
Badge +6
Hi there @Brandon.Evans

I've tried to reproduce your problem here on my side but wasn't able to. What I noticed was that it doesn't show as favourite straight away, but it takes a couple of seconds to update.
In what OS are you using Chrome? Have you tried updating it?
My OS does not have any influence on what your site displays. No matter what browser i use, it will not show my latest favourite. The moment i add another favourite, the one that was missing then shows as number 1, but i still cant see the song i just added to favourites. Please can you look into my profile. This is inconvenient
Userlevel 7
Badge +6
I Brandon, as Rudi commented above, we can't reproduce this issue. We believe this is something with your device. Please clear the cache and cookies of the browser and try from another one too. Let me know if it helps!
I've cleared cache multiple times. Used different devices. Issue persists.

This is not even related to the browser as the same happens on Edge and chrome.

Userlevel 7
Badge +6
Hi there @Brandon.Evans

How many favourite tracks do you have, by any chance?
Hi there @Brandon.Evans

How many favourite tracks do you have, by any chance?


About 250.
Userlevel 7
Badge +6
Hi @Brandon.Evans

The issue could be linked to your account, for some reason. When you tested over different devices, did you use different network connections too?
I have exactly the same isue on multiple devices. Only the last favorite isn't showing.
It has been like that for some time now, as I expected it to be fixed with time...
Userlevel 7
Badge +6
I have exactly the same isue on multiple devices. Only the last favorite isn't showing.
It has been like that for some time now, as I expected it to be fixed with time...



Hi there, we are not able to reproduce this issue. If you close the account and open again, does it get updated?
What do you mean by closing my account? I've reinstalled the desktop version for mac last week, previously I mostly used the windows desktop app. I've noticed however that on android it works fine.
Userlevel 7
Badge +6
What do you mean by closing my account? I've reinstalled the desktop version for mac last week, previously I mostly used the windows desktop app. I've noticed however that on android it works fine.


Sorry, it didn't word it well! My bad!
If you rearrange the order of your favorites, are you able to see the latest added track?
Please share an image with me to help us investigate it from here.

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