iOS 15 beta and carplay with Deezer


Userlevel 1
Badge

Hi there,

 

I have installed the public beta of iOS 15 on my iPhone and while the app works flawlessly on my phone, it only partially works on Carplay. I can play songs if I select them from my phone, but every section on the Carplay app is empty.

 

Do others are facing the same issue?


18 replies

Deezer displays the cover and let’s you skip tracks, favorites also work ( only after clicking on try again after it fails the first launch every time) but thumbnails don’t show up.  
 

so it plays music but all of the rest of the features/categories don’t work.  Also keeps putting my car into speech mode while still playing music. I have to keep clicking my steering wheel button to turn the voice command back off. 
 

2017 Honda Civic

Deezer displays the cover and let’s you skip tracks, favorites also work ( only after clicking on try again after it fails the first launch every time) but thumbnails don’t show up.  
 

so it plays music but all of the rest of the features/categories don’t work.  Also keeps putting my car into speech mode while still playing music. I have to keep clicking my steering wheel button to turn the voice command back off.


the biggest issue is that voice commands keep coming up while running Deezer and skipping tracks from the steering wheel controls. AND IT TAKES OVER PART OF MY TACHOMETER/speed screen. Can’t see how fast I’m driving when this happens.  MAJOR Safety issue.

I have a similar issue with CarPlay on the iOS 15 beta, regardless of using wireless or wired CarPlay the app in the car says can’t connect to deezer and try again. 
 

using my phone to change song or podcast works fine and the correct info is shown in my car but other then skip songs forward or backwards the app in CarPlay is now pretty much useless.

 

seat ateca 2021

Userlevel 7
Badge +8

Thanks a lot for your feedback @Adamf88 @LucSe @Doesititch 

We haven't had any reports on CarPlay for a while, so this is super useful as we're focusing on improving the app's reliability :thumbsup_tone2:

 

Same here: iPhone 12 Pro on iOS 15 beta. On the phone the App works, via carplay it doesn‘t. It says: can‘t connect to Deezer…

Same problem. 
Since iOS 15 beta, it’s impossible to be connected with Carplay. 
 

There have been 3 updates to the app in the meantime but you never fixed the problem. 

It works fine with Spotify. 
I have a Deezer family premium account but I think I'll move all my music to Spotify and get the subscription from them. 

You are not responsive enough. It's been 2 months now.

Userlevel 7
Badge +8

Hi there @Militace @EatMyShorts @Hatem Sabry 

Thanks for the feedback, everyone. We haven't started developing for the Beta version of iOS yet. But we'll get there very soon I'm sure :thumbsup_tone2:

Same problem. 
Since iOS 15 beta, it’s impossible to be connected with Carplay. 
 

There have been 3 updates to the app in the meantime but you never fixed the problem. 

It works fine with Spotify. 
I have a Deezer family premium account but I think I'll move all my music to Spotify and get the subscription from them. 

You are not responsive enough. It's been 2 months now.

A beta is a beta… you know it by installing this version. I installed this beta this week and i have the same problem. I consider we have an issue is this is not fixed before the official release date in september.

I cannot understand your position. iOS15 is launching this september and you are still not resolving this issue...

Userlevel 7
Badge +8

I'm confident we'll be prepared for it @Jordi Ibero Cabronero 

Thanks for sharing your feedback as well @saakhpets 

Same problem. 
Since iOS 15 beta, it’s impossible to be connected with Carplay. 
 

There have been 3 updates to the app in the meantime but you never fixed the problem. 

It works fine with Spotify. 
I have a Deezer family premium account but I think I'll move all my music to Spotify and get the subscription from them. 

You are not responsive enough. It's been 2 months now.

A beta is a beta… you know it by installing this version. I installed this beta this week and i have the same problem. I consider we have an issue is this is not fixed before the official release date in september.

I have waited long enough and have said absolutely nothing for 2 months

But now, iOS15 is coming out in September so no it's not normal that almost 3 months after the Beta release, nothing is done to fix the problem!

 

Instead of making updates for nothing, with nothing (and you are proud to say so in the description), you should work on real problems like CarPlay & iOS15 🤦‍♂️

Userlevel 7
Badge +8

Thanks for the feedback @Militace but that isn't the way we work, on this occasion.

We'll be more focused with the official iOS release, I assure you. Take care and have a nice weekend!

To be honest, Deezer is not the only app with this Carplay issue (carplaiy unable to connect to).

I have this issue with DownCast, a paid app for podcasts.

I bet this will be fixed on the apple’s side with a future iOS 15 beta (and a little help from deezer’s devs :wink: )

Userlevel 7
Badge +8

Yes, you're right @Francois22 

We've been informed now by our teams that CarPlay isn't going to work with Deezer and other apps for their first release of iOS 15. But we're working with Apple to make sure everyone has that sorted for a later version :pray_tone2:

Deezer does not work under ios15beta. It refuses to connect several times, when it finally does you get an empty screen. Only way to make it work under CarPlay is by selecting what you want to hear in your phone. 20sep is launch date for ios15, if not fixed by 21sep I’ll cancel my deezer hifi subscription. 

 

Userlevel 7
Badge +4

@Sir arne 

It won't work on time, as Rudi has already written. Other apps will also not be usable with iOS15 Carplay in time.

Reply