include

Other devices

For troubleshooting on any other devices supporting the Deezer app, ask your questions here!

  • 423 Topics
  • 4,876 Replies

423 Topics

M
Runaway Baby
Miljan AtanaskovicRunaway Baby
asked in Other devices

samsung galaxy watch 4

Hello,whether there will be a version of the deezer application for samsung galaxy watch 4 (wear OS) would mean a lot to me in training, if I could go without a phone..

9
W
Tiny Dancer
1 year ago
J
Runaway Baby
Juuso.WellingRunaway Baby
asked in Other devices

Anyone experienced problems with MusicCast Deezer login lately

Cannot login to Deezer anymore with Yamaha AV-receiver RX-V685.No changes in firmware or Musiccast app itself. Tried changing password but keep gettting the same errorAccess errorUnable to register the system  

15
E
Tiny Dancer
1 year ago
A
Runaway Baby
Albert FRunaway Baby
asked in Other devices

Google Home rollout in more countries. When? [also the app is kinda messed up now...]

I’ve read that a lot of countries can’t link their deezer account to their google home products. Will this feature be available in more countries and when will it be available?I’ve been waiting for quite a while to finally switch over to deezer on my google nest mini from spotify.Also did the new app update mess things up for anyone? I have my nest mini next to me and I need to constantly force stop the app or disconnect it from it because after one song it just stops playing….

22
Leonídia.Deezer
Community Manager
5 months ago
M
Runaway Baby
MrbubbaRunaway Baby
asked in Other devices

Deezer no longer an option on BMW Connected site

I had a subscription to Deezer via the BMW online service and it expired a few days ago (I've had it for 2 years)I did try to extend it, but it would not let me do so on their website. Once it actually expired, the option has now been completely removed from the BMW connected store. Has anyone else had this? Has BMW removed the option to use Deezer?My car is a 2013 BMW M135i

3
Johnathan.Deezer
1 year ago
R
Tiny Dancer
raykovskyyTiny Dancer
asked in Other devices

Can't use Deezer Desktop app over VPN

I need VPN to connect to the main office internal network when I’m working from home. But Deezer's website simply doesn't work anymore. Turning off VPN helps but… I cant do the job in that case.

2
L
Tiny Dancer
1 year ago
C
Runaway Baby
Cristitm76Runaway Baby
asked in Other devices

Rekordbox Integration.

Hello, It’s been a while since people requested integration with Pioneer Rekordbox… on forums many of DJ’s I have discussed, are frustrated by missing your stream trough rekorbox dj software. The quality of your stream is by far better than competitors… but still no support for rekordbox! It will ever happen this ? Best Regards,Chris

1
Superschlumpf
Deezer Legend
1 year ago
Djordje Milunovic
Runaway Baby
Djordje MilunovicRunaway Baby
asked in Other devices

Can't login on my desktop app, nothing works, fix your application Deezer

I was trying several times to login on my desktop app but it still doesn't work. White screen pops up and again login and register tabs. I cleared my browser cash and cookies but it still doesn't work. I'm using windows 7 64bit. Tried to reinstall it but its useless. Just switched from Spotify and I noticed radical change in looks and personalization and its bad to be honest, I'm using it on the phone too and its much slower than Spotify, need so much time to load songs. I would from you guys to make it faster and much prettier for using, add more themes maybe and make it more useful.

1
Yula
Moderator
1 year ago
K
Tiny Dancer
kevinbartlett92Tiny Dancer
asked in Other devices

Deezer app not playing on my Hisense TV 65U8G (no sound)

Hi,I have a Deezer Hifi subscription and I have the latest, top of the range Hisense TV available to my country (South Africa), it is the model Hisense 65U8G (2021).I am able to log into the app successfully and it shows all of the artists/playlists/tracks and everything looks fine but when I try to play songs then there is no sound even when the icon indicates that music is playing. When I open the “currently playing track” and I click play then the progress bar doesn’t load or move at all. Sometimes it doesn’t even show the track duration (It shows 00:00) and nothing ever plays.I have tried the following:Logout and log back in to Deezer app Unplugged Router and TV for 5 minutes Reset TV to factory settings Checked that the TV is running the latest firmware and updates Checked the TV speakers and they do work on other content Tried using Bluetooth speakers Tested that Deezer did play music on my PC and wasn’t blocked by the RouterI don’t know what else to do, must I report the problem

2
G
Tiny Dancer
1 year ago
C
Runaway Baby
Charlc90Runaway Baby
asked in Other devices

Deezer volume issues with Fitbit Versa 2 when connecting AirPods

Hi I have connected the Deezer app on my Fitbit Versa 2 and to Bluetooth AirPods, the music plays but I can’t control the volume. On a couple of occasions I’ve manage to turn it down a little but then it goes back to full volume without pressing anything or I can’t turn it up or down at all. They are all brand new devices and haven’t had any issues with other apps or connecting to other devices. Hope you can help I’m really disappointed as Deezer is the only music streaming service that works with the Fitbit without needing my phone within range. 

3
E
Tiny Dancer
1 year ago
F
Runaway Baby
FrobozzWizRunaway Baby
posted in Other devices

[Desktop] BUG: App crashes when dragged to another monitor

I have an issue with the Windows Desktop app but cannot find a place to report bugs, only features. So I am posting it here. If this is incorrect, then please let me know the proper process. The bug is in two parts:The app does not remember which screen I had it on previously, so I have to move it to the correct screen everyday As soon as I drag the window to another screen it crashes (disappears, no error messages or anything) at this point I have to open it again, move again & it crashes Usually by now it opens on the other screen & I can finally maximize it

16
J
Tiny Dancer
6 months ago
UberOrion
Runaway Baby
UberOrionRunaway Baby
asked in Other devices

What TV Streaming Devices work with Deezer

Tl;DR - What streaming services does Deezer have an app for? (Roku, Android TV, Chromecast, etc)I’ve been enjoying Deezer so far on Linux, Windows, and iOS, but I can only airplay it to my home theater system via Roku or my LG TV. I see here that Deezer claims to have apps for various streaming platforms and TVs. However LG is listed but the app is not in the LG store. From reading other posts here, support on streaming players is spotty. The Roku app doesn’t exist anymore. So what streaming devices does Deezer work on? Which ones does it work well on? With the full lossless audio?

21
UberOrion
Runaway Baby
1 year ago
Jaime.
Community Manager
Jaime.Community Manager
published in Other devices

Deezer x Sonos

As some of you may already know, Deezer entered into a long-term partnership with Sonos earlier this year. Since April, Deezer's streaming radio service, Sonos Radio, and its subscription service, Sonos Radio HD, have provided an extensive, curated music catalog. We in the Community team therefore want to take the opportunity to start a cooperation here too 💪. Sonos also has a 👉cool community 👈 So you can be excited to see what's to come. 😎 Sonos stylish speakers deliver incredible sound for music, TV and much more. They are the perfect partner for our music catalog. 🤝 The Sonos app allows you to listen to your entire Deezer music library in every room of your home. 🎵 Sonos really has a wide range of products, there is something for every taste 🔉  HERE you will find an overview and detailed descriptions of all speakers. ❗ Do you already know Sonos? Do you use the products? What are your recommendations? Feel free to leave a comment about it. ❗ Are you a proud Sonos user? 😎 Then

4836
awesomemac
Deezer Legend
3 months ago
K
kroneberger
posted in Other devices

Samsung Familly Hub 2.0 support for Deezer

As an owner of a Samsung family hub 2.0 refrigerator, we would very much like that the Deezer app would be made available for Android pad build into the door? So we dont have to change into Spotify, witch is available

21
I
Tiny Dancer
1 month ago
A
Runaway Baby
altcodeRunaway Baby
asked in Other devices

[BUG] deezer.com 100% CPU and RAM usage on firefox

When i try to access deezer.com using firefox 102.0.1(x64) on windows 10 the website attempts to load something and fails many times. This causes the tab to not resopnd; a steady increase in cpu and ram usage, that may eventualy freeze your pc.Recreating this issue:1. Open task manager. (use it to close the website before it freezes your pc)2. Open an empty tab on firefox. Press F12 for dev. tools and open the console. (otherwise it won’t open at all)3. Visit deezer.com.Screenshots:1. Empty firefox tab (1% cpu; 51% ram)2. Using deezer for ~1 min ( 71% cpu; 80% ram)3. Viewing console after closing the tab. One of the lines says there are 4552 cookie attribure issues. 

13
M
Tiny Dancer
1 year ago
I
Runaway Baby
isbilturRunaway Baby
posted in Other devices

MP3 upload doesn't work

I have just switched from Spotify and have high hopes for Deezer. I just don’t understand what is the deal with local MP3 upload. It is crazy buggy and impossible to use.It does not work neither in the desktop app nor in any browser. The lack of progress bar or error/confirmation message doesn’t help as I don’t understand what is going on. At this point I’m adding each song one by one (yes, all are CBR) and I still can’t upload some of them.Additionally, after each restart of the app or refresh of the web player some of the songs randomly disappear just to appear again after another refresh.Seeing all those really old unresolved posts and submitted ideas regarding the upload it looks like it is an abandoned feature that is going to be deprecated soon. Is that the case? I would like to know if there is some hope of listening to my local files via Deezer so I know if it’s worth to keep my subscription because that’s a deal breaker for me. (I was even considering writing my own piece of c

3
A
1 year ago
I
Tiny Dancer
Isabelle StolarTiny Dancer
asked in Other devices

Getting Access Denied on browser and desktop app

For a while now i can only access deezer on mobile.Access from desktop app or browser yields an Access Denied error (browser) or "you seem tobe offline" (desktop app)

2
FriskyProdigy
Deezer Legend
1 year ago
M
Tiny Dancer
mr_kTiny Dancer
asked in Other devices

Desktop app for M1 macs

Dear Deezer.Apple released their new M1 processors for apple computers one and a half year ago. The desktop app is STILL only compiled for Intel processors.Please start compiling the desktop app for Macs as a Universal app immediately! Thanks

1
Yula
Moderator
2 years ago
Minimoon
Lover
Minimoon
asked in Other devices

Problem with the deezer web player

On the web page of the Deezer player the pages of the artists, albums are not displayed. Also the lyrics are not available anymore and the background color to display them stays mostly the same (green). Sometimes blue !I use chrome ! The last updates are done

20
M
Tiny Dancer
8 months ago
G
Runaway Baby
Golden GlimpseRunaway Baby
asked in Other devices

Can't use Deezer Web over VPN

Since very recently, i cannot use deezer web on vpn anymore. It used to work just fine.“Your details are incorrect. Please try again.”But it IS CORRECT.I use the same login info in a vpn excluded browser, which works. But i am not at all going to do that every time i want to use deezer! is there a fix?

3
Yula
Moderator
1 year ago
T
Runaway Baby
Tomasz WesolowskiRunaway Baby
asked in Other devices

flac on soundbar

Hi, I wait for delivery of my new q800b samsung soundbar. Just wonder how to play flac ? Using bluetooth will have mp3 quality only ....is it way to put app to smart thing samsung app ? Or other option?  

20
Superschlumpf
Deezer Legend
1 year ago
jirikovoego
Lover
jirikovoegoLover
asked in Other devices

How to play playlist on Alexa?

Why does not this work?Regarding support page it should works!What about improve alexa skill? Play my own playlists for example. Spotify support it.

7
GropplerZorn
Deezer Legend
1 year ago
K
Lover
Kevin.RaineyLover
asked in Other devices

Lg 7 speaker not playing Deezer now

I have an LG WK7 smart speaker and have been using it for a couple of years with my streaming music service, currently Deezer. For some reason tonight it will not play any music from the service. It is still connected to the internet, and Google assistant is still working. However when I connect to start streaming music it just gets stuck and won’t play anything. I can cast my audio, but I don’t want to have to do that all of the time as I’d rather the speaker took over and I could still use my phone for other things. Has anyone seen anything similar to this and has ideas how to solve? I’ve tried resetting the device and re adding it to the home, but no luck!

11
D
Tiny Dancer
2 years ago
S
Runaway Baby
SnowplowRunaway Baby
posted in Other devices

Which smart speaker supports Deezer WITHOUT an additional service like google home or Alexa?

Hi there, I am looking for a standalone speaker that will play Deezer playlists and mixes natively without a phone or other device constantly streaming. E.g. after starting a stream I want the controlling device to go away / shut down / do something else without stopping the stream. I also want this without requiring another service like Google Assistant or Alexa. This I know this also rules out Chromecast and probably ApplePlay. What I need is an indoor speaker suitable for a small-mid sized room. Besides Deezer it should play bluetooth. Are there any devices around in the < 300 USD range? I had a Bose SoundTouch 20 (SM2) which meets my needs exactly in terms of connectivity and sound quality. Their proprietary app has a good enough interface to Deezer. We have put our favorite playlists on the 6 hardware buttons and were happy. But sadly the line has been discontinued and there are no reasonable priced devices available in my region. The closest device still sold seems to be the S

6
Yula
Moderator
1 year ago
D
Runaway Baby
DudusRunaway Baby
asked in Other devices

Deezer app on Philips 58PUS7505 NOT WORKING

Philips 58 Pus7505/12 tv Deezer not working. I get this: Error. Network problem. What i can do? 

20
Jaime.
Community Manager
1 year ago
T
Runaway Baby
thehouseofbaileyRunaway Baby
asked in Other devices

problems with Alexa and Deezer playlists

I have added deezer to my amazon echo. I can ask it to play a particular playlist. Sometimes it just can't find them. Other times it will find it but only recognise the first song. These are playlists it has successfully played before.

5
Yula
Moderator
1 year ago
TERMS OF USE DEEZER COMMUNITY SITE