Answered

heos doesn't stream anymore

  • 15 May 2019
  • 5 replies
  • 48 views

Hi there,

2 years ago i bought 3 heos speakers and since then i've been streaming my music all day long. Untill 3 days ago. Suddenly heos can't connect anymore to deezer. I can play the radio with heos wich means that heos is online but why can't i stream my music anymore.

PLEASE HELP !
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Best answer by Damien666 22 May 2019, 10:48

Hi all,

I finally got it all working again . I deleted deezer from my HEOS app restarted the phone. Rebooted my WIFI and dissconnected my 3 speakers. When WIFI was back again i then plugged in my speakers. When everything was ready to go i installed deezer again in my HEOS app and the music was back. I tried everything seperatly but did not work . A frontal attack on everything did .
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Userlevel 3
Hey @Damien666 with your Heos speakers are you streaming directly from the Deezer App or did you connect your Deezer account to the Heos controller app?
Hi Jessica,

I connected deezer to the HEOS app. So HEOS is in control of the music you want to stream. Strange thing is that you can stream radio but not deezer.
Userlevel 7
Badge +6
Hey @Damien666

Sorry to hear that. Have you checked if the HEOS app has been updated? I'd check that and relink the account to the app as well. Let me know if it helps!
Hi all,

I finally got it all working again . I deleted deezer from my HEOS app restarted the phone. Rebooted my WIFI and dissconnected my 3 speakers. When WIFI was back again i then plugged in my speakers. When everything was ready to go i installed deezer again in my HEOS app and the music was back. I tried everything seperatly but did not work . A frontal attack on everything did .
Userlevel 7
Badge +6
Thanks a lot for sharing @Damien666

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