Fitbit - problems to connect with Deezer

I’ve had a couple of Fitbits over the last few years. Had Pandora early and had less issues. Every few months there seems to be some issue with Deezer/Fitbit link. 

I’ve wasted too many hours and am done - cancelling now. Will go forward with using Sirius XM app via my phone when working out etc. This is an ongoing Fitbit/Deezer issue.

Hi, is Deezer working for you on Fitbit yet? I cancelled my subscription while the syncing problems persisted but would like to restart if it’s working again. Thanks! 

Yes. No update has been sent.

I also have the same issue. I have a fitbit versa. Deezer premium account.

deezer stopped syncing with my fitbit Versa 2 weeks ako.

i have done all possible fitbit trouble shooting.

1. Unlink and re- link deezer with fitbit
2. factory reset fitbit
3. Uninstall and re install of both fitbit and deezer apps

i can link  link the deezer account but when i try to sync after adding a playlist, it would go as far as indicate syncing in fitbit at 0% but it never progresses even if left the whole night connected via charger, wifi and bluetooth

HELP!

otherwise, ill drop my deezer premium because it becomes useless with my fitbit, and thats the only reason why i subscribed to premium

Can I please ask the same question, regarding these issues?

I have even gone to the extent of purchasing a brand new Fitbit Versa 3,

But I still can't sync my music from deezer onto watch.

Please help, I have deleted and reinstalled, Fitbit app and Deezer.

Tried logging on from a different phone and laptop. But still won't work?

There surely must be a fix for this issue soon?

Thanks in advance for any help.

Thanks for the reply

My fitbit sense is  not an old device, it is a couple of monds old

I hope the problem is solved soon

I have the same problem for morethan a week now.

It used to work good for a long time

I have a fitbit sense and deezer premium for more than a year

Seems to get stuck on redirecting to Fitbit app, on rare occasion when it does send me to Fitbit app I just get error. Watch still has go to fitbit.com/Deezer and enter code.

Please help!

 Watch is the sense.

All of this is happening to me too! 😑😫

Hi @jyoxall 

you can.  You can change your family members so they have their own log in details (own email address) - that way you should both be able to have it on your fitbits!

Have a read of this it should help: - 

Hi @izzyxjohnson 

I’d contact Fitbit support as sounds like a Fitbit error / fault.

is it new / has it worked before?

Hey @mrwoolf 

Sorry to hear about that. Do you want to have a look above for troubleshooting tips and let us know if anything works? If not, please check for firmware updates and give us some versions for a further look 

Hi there @Chuckriccio 

Thanks for reaching out, sorry that's happened. Please see more tips on this topic to see if it helps, and don't forget to check our article here too.

If nothing helps, please get back to us