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Exiting my car after playing music via Bluetooth

  • 13 November 2017
  • 4 replies
  • 159 views

Hi... as soon as i get out of my car after playing my music via Bluetooth it jumps to the next track and starts playing on my phone speaker. So i have to turn off my Deezer on my phone everytime i exit may car... i have a samsung galaxy
regards
Paul
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Best answer by Anja 13 November 2017, 17:11

Hey @cottie, and welcome to the community ☺️ Have you noticed that just recently? I can't tell if that is intended, as you are still controlling Deezer on the phone, no matter if connected via bluetooth or not. Therefore it is possible that it's normal that the controller (mobile phone) will still keep playing even if you disconnect it from Bluetooth
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Userlevel 7
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Hey @cottie, and welcome to the community ☺️ Have you noticed that just recently? I can't tell if that is intended, as you are still controlling Deezer on the phone, no matter if connected via bluetooth or not. Therefore it is possible that it's normal that the controller (mobile phone) will still keep playing even if you disconnect it from Bluetooth
Hi, i know this is an old thread but I am having the same problem! Is there a way to stop this from happening??

Just started on my S20, all bluetooth speakers and headphones.  Don't know if related but music also keeps stopping 

Userlevel 3
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Hello @David69 

Thank you for reporting this to us. The issue could be related to some connection problem between the Deezer app/Android and your car :oncoming_automobile:

Could you please perform these troubleshooting steps:

If you are using the battery saving mode on your device, turn it off while you are carrying out this test.

  • Go to your device settings ➡ Apps & Notifications ➡ Deezer ➡ Storage & Cache ➡ Clear Cache
  • Open the Deezer app ➡ Gearwheel in the top right corner ➡ Log out at the bottom of the page
  • Turn off then on your device
  • Log in to Deezer
  • Stream a few songs and navigate in the app


⚠ Your Downloaded music on Deezer will be deleted, but you can easily download your favourite playlists and albums from your Favourites.

Also try to activate first your Bluetooth tool first, then you can open the Deezer app and start to play your music.

Enjoy Deezer! :checkered_flag:

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