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Denon n10 AirPlay stuttering with Deezer?

  • 19 February 2021
  • 3 replies
  • 70 views

Hello everyone!

Please help me figure it out, there is the following bundle:

Denon CEOL N10 amplifier + DALI Spektor 2.

Zyxel Keenetic Lite II router.

I turn on music on my iPhone via the Deezer service in FLAC format - 16 bit, 1411 kbps. The problem is as follows: every about 15-25 seconds, the sound stutters. From disks, flash drives, everything is ok, it works.

What have I already tried:

1. Different router settings: disable wmm, leave only iPhone and Denon on the network.

2. Connected Denon to the router with a wire.

3. I tried to use MacBook instead of iPhone.

The router works in 2.4GHz, does not support 5GHz. Could the router be to blame?

I will be glad to advice and help, it seems I have already tried everything

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Best answer by Nikkita 20 February 2021, 13:43

For the rest of everything in a row, I bothered and installed Tidal, everything plays without stuttering as with Apple Music.

I noticed this feature:

Apple Music and Tidal have an Airplay button right inside the app and everything plays smoothly.

Deezer doesn't have such a button and you have to include Airplay from the iPhone menu (the menu falls out at the top).

I haven't tried Macbook yet.

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For the rest of everything in a row, I bothered and installed Tidal, everything plays without stuttering as with Apple Music.

I noticed this feature:

Apple Music and Tidal have an Airplay button right inside the app and everything plays smoothly.

Deezer doesn't have such a button and you have to include Airplay from the iPhone menu (the menu falls out at the top).

I haven't tried Macbook yet.

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Thank you so much for your testing and detailed feedback @Nikkita 

We're improving our connectivity massively this year - including our casting options. Your opinion makes a difference, so I'll be forwarding it on.

If the Macbook plays fine (via web), I suggest you remove the Deezer app, restart your phone, and reinstall it. If the stuttering continues, let me know.

Thank you so much for your testing and detailed feedback @Nikkita 

We're improving our connectivity massively this year - including our casting options. Your opinion makes a difference, so I'll be forwarding it on.

If the Macbook plays fine (via web), I suggest you remove the Deezer app, restart your phone, and reinstall it. If the stuttering continues, let me know.

Thank you very much for your answer!
I tried to listen to music from a MacBook via the web version. The sound does not stutter, but the web version does not allow you to turn on the hi-fi mode. (But sometimes the song stops for a few seconds, as if it were loading and playing further)
I also uninstalled the application from my phone, did a hard reboot and installed it again. The sound still stutters.
I've noticed that stuttering isn't always the same. They are sometimes strong and frequent. But sometimes it can only happen a few times per song.
I also tried to reinstall the application for the MacBook and the stuttering remained the same.
If necessary, I can record a video on my phone as these stutters sound.

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