Default track (The Fox)


I'm really over seeing the default track every day being "The Fox (What Does the Fox Say?)". How can I change it? How can I make it - I don't know - the track I was last listening to?! Thanks. (On Windows Beta, in Chrome.)

14 replies

Userlevel 7
Badge +4
Hey there, where exactly are you seeing that? I'm not sure what you mean by default track. Can you send me a screenshot to help me understand?
What I mean is that when I first open Deezer, this is the song that is showing by default. The pic shows how Deezer looks when I open it. At the bottom is the track that will play if I click the play symbol. It is always the same track, and I have never opted to play this track. It's the same if I log in on my tablet.

Userlevel 5
Badge +4
Hmm I see... Have you already tried deleting and reinstalling the app?
Hi Shannon. Thanks for your suggestion. I uninstalled the Windows app. I went into Chrome to download it again, and it automatically logged me in - and there it is, the same track! (See pic.) I logged out and logged in again; still there. I reinstalled the app, logged in; it's still there!

How do I change it??!! I feel more aggrieved now that I know it's not normal and others aren't stuck with seeing this track every day!!
Userlevel 2
Badge
I have the same Problem with the Desktop Client (Win7) and Chrome/Firefox.
Evertime i log in, my l see Girls by Cardi B and don't know why. I also have the same 20 Tracks in the queue, no matter if i clear the queue or listenend to something else.
It's so annoying, really.
Userlevel 7
Badge +7
@AnZu What you see is just a currently popular song and it's part of queue that is always automatically generated. You can't disable it or change the track. But you don't have to press the play button. You can just start your Flow or one of you playlist or a mix. :)

@Kathleen24 It must be your browser then or the cache that's stored there. I just checked your account and also saw Cardi B. But as mentioned, there is no way to just remove these automated recommendations. But you can just ignore it and start playing something else 🙂
I also dislike this feature. Defaulting to "Flow" or something else based on my preferences would make more sense. All this feature does for me is that I sometimes accidentally start playing some Muzak that then ends up poisoning my history.
Userlevel 7
Badge +5
Hi @bkhl thanks for your feedback, we are happy to pass this on 😉
Userlevel 1
I didn't realize this was happening, clicked play, then suddenly I was listening to a song about how much the artist liked to fuck his girlfriend in the ass. That is a terrible introduction to this new (to me) service I just signed up for.

Not only is this feature annoying, you are unwittingly forcing users to listen to violent and sexually explicit music when they do not want to do so. For many women in particular this is an unpleasant trigger.

If you don't do something about this, I'll be sharing my story with the media.
Userlevel 7
Badge +6
I didn't realize this was happening, clicked play, then suddenly I was listening to a song about how much the artist liked to fuck his girlfriend in the ass. That is a terrible introduction to this new (to me) service I just signed up for.
Not only is this feature annoying, you are unwittingly forcing users to listen to violent and sexually explicit music when they do not want to do so. For many women in particular this is an unpleasant trigger.
If you don't do something about this, I'll be sharing my story with the media.


Hi there, thanks for letting us know. I see where you're coming from and I will investigate this and pass the feedback on the right team.
Deezer does not ban any artist or songs from our platform, but I understand that getting an explicit song recommend can make someone very uncomfortable, therefore I will pass this on to the right team. In the meantime, please make sure you dislike the song by tapping on the dislike button. Let me know if you have any more question or feedback! 😉
Have the same issue with other 'trending song'. It looks like not a bug but a policy from yours. I pay you already - can you remeber last played song or something? Give us an update from dev team or i will presume again that you just ignore it. Im really starting to think about moving to another service.
Userlevel 7
Badge +6
Hi there @Igor Petrushevskiy

Sorry about what you've experienced. About the feature you mentioned, it's being tested and you can register your support for it here. In the meantime, could you take a screenshot of the song in question? Is it in your queue?
You are right - it is in my queue, even though I clicked 'not to reccomend me this artist' - I see that this is kind of default recommendation queue but obviously it is somehow ignores my preferences and cant be edited - looks like agressive advert for me. Thank you for the vote link.

Userlevel 7
Badge +6
Hey @Igor Petrushevskiy

Thanks for coming back to me. Can you open the queue and see a button at the bottom saying automated recommendations? If yes, toggle that off.

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