Deezer won’t install in new Windows 10 machine.

  • 11 November 2019
  • 5 replies
  • 140 views

I have Deezer running fine on my Mac and my iPhone, but I was recently given a Windows 10 Laptop for work, and the Deezer app simply wont install it gets to 90% and then “an unexpected error occurs”.

I’m totally new to Windows 10 so I have no idea what an “Unexpected error” means...

ilovedeezr 7 days ago

THANK YOU SO MUCH RUDI FOR PROVIDING A SETUP FOR DEEZER BECASUE WHENEVER I HIT INSTALL IN THE MICROSOFT STORE IT JUST DOESNT DO ANYTHING. btw im not a bot ;) tysm

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5 replies

Userlevel 7
Badge +6

Hi there @bloodline 

What version are you trying to install? We're looking to deploy a new version soon, which will hopefully fix some of our existing bugs. In the meantime, you can try do run the app with Windows 8 compatibility settings.

Hi rudi, I’m just installing the latest version from the Windows App Store thing… it gets to 90% during the install and then has an error.

Since it never installs I can’t try and compatibility modes.

 

Userlevel 7
Badge +6

Hi again @bloodline 

Sorry to hear that. Thank you for your patience. Could you perhaps try from this link here?

THANK YOU SO MUCH RUDI FOR PROVIDING A SETUP FOR DEEZER BECASUE WHENEVER I HIT INSTALL IN THE MICROSOFT STORE IT JUST DOESNT DO ANYTHING. btw im not a bot ;) tysm

Userlevel 7
Badge +6

You're very welcome @ilovedeezr :grin: it's all pleasure to help!

Can I please ask you for something in exchange? (the feedback is already a treat, I must say) I'd love if you could let us know how the app works for you, and what you'd like to see improved.

Check our topics here:

 

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