Deezer on Wndows 10 Phone won't play playlists!

  • 22 March 2018
  • 3 replies
  • 53 views

I have Deezer premium account and have Deezer on my mac, Windows 10 PC and Windows 10 phone. Windows 10 Phone app will not play playlists created in mac or Windows 10 even if playlist created on the phone itself! It says it cannot find the playlist. It will play favourites list and will play playlists created on an old windows 8 phone! Anyone know why.? I have uninstalled/reinstalled, got all latest updates but no change. Not impressed for the money it costs per month!

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Hello @antc have you done the process as such:

  1. Select a track you want to add
  2. Play the track
  3. Go to the player
  4. Click on the three dots [img]https://support.deezer.com/hc/article_attachments/115005622165/....png[/img]
  5. Select Add to Playlist +
  6. Select the playlist
If you still having issues consider uninstall and reinstalling the App as that fixes some issues most of the time, good luck!
Thanks for ideas, but yes, done all that. There isn't a problem creating a playlist on the pc or the phone but the phone just won't play the playlist, even if I just created it on the phone. Uninstalled several times but no joy.
Userlevel 4
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Thanks for ideas, but yes, done all that. There isn't a problem creating a playlist on the pc or the phone but the phone just won't play the playlist, even if I just created it on the phone. Uninstalled several times but no joy.


That's a bummer! Let's try something else

1) On your Windows phone Deezer app, go to Playlists
2) 1-finger, press and hold the Playlist you want to play > Shuffle
3) Top Right go to Now Playing
4) Swipe (R -> L) or Select queue (if you want to pick a specific song or whatever)

This is the closest possibility i was able to find for this issue.

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