Deezer not working in bmw m140i deezer charts not working

  • 11 September 2019
  • 3 replies

I am able to search for music using deezer in the car but when I try and access their own playlists or chart music it won’t load on the screen at all ?

3 replies

Userlevel 7
Badge +6
Hi there @c.simpelaar

Sorry that's happened - thank you for your patience. What version of the app do you have? Have you tried reinstalling to see if there's an improvement?
I have the latest go to date app on my phone, but it’s the actual deezer player that comes with the bmw entertainment package. It was working fine up until about a week ago and whenever I select the channel option it just comes up with a blank screen.
Userlevel 7
Badge +6
Thanks for coming back to me @c.simpelaar. Have you contacted BMW about this? They're the ones responsible for their entertainment package system. If they need help from us, they'll be able to escalate that.