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Deezer HiFi on Astell&Kern


Hello!

I've just bought portable player Astell&Kern SP2000 and it has preinstalled Deezer app. I have uprgaded my subscription to Deezer Hifi plan. But I can't find any infromation if my device supports Deezer HiFi service.

Could you please tell me if I am able to listen to FLAC Hires audio by Deezer on my player?

Thank you!

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Best answer by rram 13 November 2020, 23:08

Hi there Rudi & Deezer team,

We have finally solved the problem with the Astell & Kern issues on their firmware(SE200), I lost 1 month worth of Hi-Fi services due to this particular issue, but we have good news for everyone.

My fabulous distributor - Red Ape of Malaysia, in particular, -> Ryan was extremely helpful and he helped sort it out by installing an APK version(V6.2.13.151) that has all the settings similar to my mobile phone setup.

This is my go-to audiophile shop in Malaysia and he is the absolute best when it comes to services!

Please pass it forward, this link will resolve the issue for most AK products, something which both Deezer & AK need to sort out in terms of support and availability globally for their DAP players → 

 https://techbigs.com/download?pid=11116&n=Deezer+Premium&inlist=-1&inindex=-1&apkorigin=apk

The attached screenshots will guide you on the right setup for your AK DAP devices. I hope this can help our community with the correct setup on these devices, pass it forward team.

Thank you & best regards,

Ram

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16 replies

Userlevel 7
Badge +6

Hi 

 

Have a look below : 

https://support.deezer.com/hc/en-gb/articles/115004588345-Deezer-HiFi

While you streaming on your new device check if you have HIFI icon on the album artwork . 

Dear Noam thanks for your reply!

Have already seen the link you posted. Haven't find any proofs if it's working on my device or not. But I should admit that I don't see "HiFi" icon in any albums I checked.

So my conclusion is that HiFi by Deezer isn't available for me. But if anybody else will find that I'm wrong be so kind to reply here.

Userlevel 7
Badge +6

Hi there @Aksenoffartem 

We've asked our developers for more info on the HiFi icon being missing. So chances are that you're getting HiFi quality, but we need to be sure if the icon isn't missing because of a bug. Once we've got more info, we'll be happy to share!

hello,

I have the same issue on a SR15.

Any confirmation ? 

On my account subscription is Premium + and options in "streaming over wifi" are basic and standard ?

It seems its mp3 files !

Thanks 

 

Userlevel 7
Badge +5

Not sure, but isn’t that the portable player which uses Android now and so can install the latest Deezer Android app? If yes, you could try that, but I don’t know if HiFi is supposed to work on offline downloaded music files then as well.

Tanks for your message

I have downloaded on apkpure the latest version and even d'urine streaming ondine session Hifi logo doesn’t appear’

Best

Userlevel 7
Badge +6

Hey @Markakobis 

Thanks for coming back.

How do you stream to the device? Is it via your phone or computer or via the device's own app? If the latter, then you'll need to contact their developers and request a HiFi integration with Deezer :v_tone2:

Userlevel 1
Badge

How do we integrate an Astell & Kern Rudi, I have same prob on my SE200, I have a HiFi acct but it shows Premium & even on home Wi-Fi I can only download@Standard quality. 

It costs so much to purchase an AK in Malaysia, I might have to pivot to Tidal or some other service of this doesn't work out on my AK as I don't want to subscribe to a service if I am being shortchanged simply because am using an unsupported device.

We need help from the dev team to provide us the integration between AK & Deezer services. I have attached a screenshot for all to see, does this require a separate APK install? Kindly advise, thank you. 

 

Userlevel 7
Badge +6

Hey @rram 

Thank you very much for your comments and feedback here.

Is the screenshot their own device app? If yes, they're the ones who can develop FLAC streaming via the app. Our developers can easily help to switch that on, but they're the ones doing the work on their app.

If the device is Chromecast enabled, then you can stream directly from our app, and in FLAC (make sure the app settings reflect High Fidelity for streaming devices. Let us know more about your experience so we can better move forward :nerd:

Userlevel 1
Badge

Hi Rudi,

Firstly, many thanks for responding to us Audiophiles, much appreciated. This is an Astell & Kern device, it's a DAP using Android, I am using their Deezer app service, it's onboard but the issue is you guys need to start speaking to each other.

I have tried looking for the setting but to no avail, it's only showing ‘standard’, it's very frustrating to purchase a grail product only to be disappointed that the firmware isn’t keeping up with the times.

I will be calling them soon - it might be because their Deezer services on their firmware is version 0.8, and I am sure they will get a piece of my mind on why this needs to be supported, I will keep you updated on this matter here.

Thank you for your feedback.

Userlevel 7
Badge +6

Please do @rram I'm a fan of HiFi myself.

We're currently looking to update our public API to help all future integrations, but if developers want to improve their apps with HiFi integration, all we can do is support them in the process :thumbsup_tone2:

Userlevel 1
Badge

Hi there Rudi & Deezer team,

We have finally solved the problem with the Astell & Kern issues on their firmware(SE200), I lost 1 month worth of Hi-Fi services due to this particular issue, but we have good news for everyone.

My fabulous distributor - Red Ape of Malaysia, in particular, -> Ryan was extremely helpful and he helped sort it out by installing an APK version(V6.2.13.151) that has all the settings similar to my mobile phone setup.

This is my go-to audiophile shop in Malaysia and he is the absolute best when it comes to services!

Please pass it forward, this link will resolve the issue for most AK products, something which both Deezer & AK need to sort out in terms of support and availability globally for their DAP players → 

 https://techbigs.com/download?pid=11116&n=Deezer+Premium&inlist=-1&inindex=-1&apkorigin=apk

The attached screenshots will guide you on the right setup for your AK DAP devices. I hope this can help our community with the correct setup on these devices, pass it forward team.

Thank you & best regards,

Ram

Hi rram,

thank you very much. Your piece of advice and reference really helped me to install and launch Deezer App on A&K SP25.

 

Best regards,

Slava

Userlevel 7
Badge +5

Note that the current version on the Techbigs download page is Deezer-Premium-6-2-17-87.apk. Also you should set the custom audio quality settings to HiFi if possible, not HQ like in the screenshot, because that will enable lossless FLAC streaming while HQ only streams in MP3 at 320kbps.

@rram Your email address and user ID is visible in one of your screenshots, you should either delete it or upload one without these.

Userlevel 7
Badge +6

Thank you for sharing this with us @rram apologies it fell off our radar and we didn't see it sooner!

I've awarded you a badge to show our appreciation!

@bluezzbastardzz is right, let us know about the screenshots - and Happy New Year!

Userlevel 1
Badge

Happy New year wishes to Rudi and the team! No worries, posted to assist you guys further. Hope someone benefits from this, enjoy the music as you’d say and pass it on! :kissing_closed_eyes:

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