include
Answered

Chromecast not playing uploaded MP3s on Deezer

  • 14 October 2018
  • 37 replies
  • 920 views

It used to work, but now my uploaded MP3s do not play in Chromecast. They still play fine when playing via the Android or Desktop apps.
icon

Best answer by Superschlumpf 16 June 2022, 12:07

View original

37 replies

Userlevel 1

@americanjeff

because they have a matching function for uploads, so that in the end it‘s not an uploaded file but a matched original server file that is used for casting. And for this file there is a licence. Apple and Google are using such an upload matching and as far as i know Deezer does not use matching. 

 

 

There are definitely tracks on Deezer which are not on Google but that do play when cast. This would not be possible if this content-matching theory was correct.  My understanding of the cast protocol is that when casting is initiated, a URL for the media to be played is sent to the playback device and the device then streams from that URL.  I would not be surprised if this was outside the scope of whatever agreement deezer has with the recording companies that allows them to have an upload feature and copyrighted content.

User-uploaded tracks are clearly handled separately, probably as part of contract compliance, but maybe also for technical reasons.  It’s unfortunate that this leads to inconsistencies depending on how it’s played back. I suspect the amount of engineering required to reach and maintain absolute parity is not worth it for the amount of usage the upload feature gets.

Maybe someday…  It’s too bad tho because I have a lot of music from CDs

 

Userlevel 7
Badge +3

Hi @funkyl due to music licensing restrictions it is not possible to play own Mp3’s via Chromecast / Google Home. Apologies for any inconvenience caused. 

HI all,

I just tried this functionality for the first time today.

Found out that casting does not work, indeed. 😐

But, also Scrobbling to Last.FM does not work with own uploaded MP3s. is this a known bug?

I am a user, not a Deezer product manager, but a I have been faced with a similar issue with a similar platform and find it extremely frustrating because I have uploaded a lot of 'niche' musique in it and never understood why it wouldn't play in my Chromecast devices.

I transparent way of designing the specs / the UI would be to have (somehow) an error message that explains the licencing issue with Chromecasts (which is extremely hard to understand from a end user perspective, as they don't understand the 'logical' way that Chromecasts broadcast content.

 

Userlevel 1
Badge

You miss the point, there will ALWAYS be missing content and there will always be the need for user specific content.

You can try and play catch up by adding more material however, you will NEVER resolve the fundamental issue with that approach.

Userlevel 1

Score another win for YouTube music.  One of the reasons I came to Deezer was for the upload feature which works better than the 1/2 assed Spotify implementation.  I'm sure mp3 uploads are kind of an edge case in terms of usage but I'm still disappointed to discover this limitation 

Userlevel 7
Badge +5

@americanjeff 

Hi,

i‘m not sure if it‘s a legal restriction or a technical one preventing to cast uploaded mp3s. 
First i also thougt it‘s a problem of licences and the reason because casting uploads on other services is possible, because they have a matching function for uploads, so that in the end it‘s not an uploaded file but a matched original server file that is used for casting. And for this file there is a licence. Apple and Google are using such an upload matching and as far as i know Deezer does not use matching. 
But i testet on Googles YouTube Music with some personal uploaded files of mine that are not available on Googles catalogue. These files can‘t be found by matching and have been physicaly uploaded. So Google has no licences for these songs if they are‘t in their catalogue. 
But also these files can be played by casting without any problem. 
This as a fact imho it only can be a technical Problem and not a legal one. 

Userlevel 7
Badge +5

@americanjeff 

Google was just an example of a streaming service using matching for uploads. And Deezer doesn‘t use matching as far as I know. So imo that’s the reason why your own uploaded songs can’t be used for casting. I think it’s an issue of licences… Deezer has no licences for your original uploaded files. 

Is there any update on this? I'm torn between Deezer and YouTube Music. I much prefer to support Deezer, but the ability to include uploaded music is more robust on YouTube Music which helps to fill in the holes in any music collection.

Userlevel 1
Badge

If it is my mp3, what licencing restriction is there, I made it, I own it.

IMHO this is just Deezer trying to push its content on us.

I think I am going to ditch Google and Deezer because it doesn’t work for me, the moment I can find something that does.

Userlevel 1
Badge
Same Problem for me. On Android and on the PC with Chrome. I reinstalled the Application on Android but the same Problem. 😞 Also i uploaded new mp3s but those doesn't play as well.
Userlevel 7
Badge +1
Hi @benedikt.winder can you please tell us exactly which devices you are using, which versions of the app these devices are on etc.? We need more details about this in order to pass this on and look into it more closely.
Userlevel 7
Badge +7

Hi @brucedenney what do you mean with your own mp3? Are you an artist?
The song needs to be on the Deezer in order to Cast it… If you upload an MP3 you’ll be able to play in in your phone or computer only.
Thanks:relaxed:

Userlevel 1
Badge

Yes exactly, it is my recording of my music.

I am not placing any licencing restrictions on it.



 

Userlevel 7
Badge +7
Hi there @benedikt.winder

Have you tried reinstalling the app and uploading them again to see if it helps?
Userlevel 1
Badge
Yes i've reinstalled the app. Also i have reuploaded my mp3s. Not all but for testing some. The problem is not only on Android. Also on Windows with Chrome.
Userlevel 1
Same Issue here.
Using android 7.0 on my Samsung Galaxy S5 Neo. I just updated to latest deezer's version (6.1.7.111) after seeing this issue and still not working. Same issue that benedikt.winder has. Skips all the songs on cast but when playing directly on jack no problem.

I also have the latest version of ChromeCast 1.40.156414.

I'll try reloading the files.. but they were added 2 days ago... It's not very convenient if I have too reload songs every time I want to cast.
Userlevel 7
Badge +7

Thanks for coming back @brucedenney 

Ok, the feature doesn't support MP3s yet as it doesn't support all of the Deezer app features - there's no specific decision to omit MP3 from casting.

And it isn't about pushing our content, Bruce, we're a streaming service, not an MP3 player. This is an extra for our users to have their own catalogue if we haven't added the content they want yet.

In any case, stay tuned to our community for updates, we hope to boost our casting options this year and your feedback is essential - in the meantime, Happy New Year! :relaxed:

Userlevel 1
Badge

Could you at least add all the content on Archive.org. 

There is a load of Spacegoat music material that is in the public domain.

https://archive.org/details/SpacegoatsRhymer
https://archive.org/details/SpacegoatsOpener

As
you say you are a streaming service and for anyone like me with obscure tastes and my own Music really needs something else.  I guess most of your users just like nothing but mainstream music and support no independent musicians.

I should not be wasting my money on a subscription that only offers mainstream music, when I could be spending it on increasing my own collection of other artists for when i move away from streaming as clearly you see yourselves as a pure streaming service not a solution to our listening needs.

The only sensible option for an audio entertainment subscription service is to offer everything, streaming, personal files, podcasts, audiobooks, AI curation and to be able to play any/all a browser, phone or a smart speaker.

That you choose to only be a music subscription service could be folly as there is a big hole in the market. 

One day something else will exist and I can move to that,

Userlevel 1
Badge
Hi! Thanks for your reply. Sure i have more information.

Smartphone: BQ Aquarix X2
Android Version: 9.0 Patch Level April 2019
Deezer Version: Latest Beta (6.1.2.44)
Chromecast Audio Frimware Version: 1.39.154182

On the PC:

Windows 10 1809
Chrome Versin: 75.0.3770

Do you need any further information? Thanks!
Userlevel 7
Badge +1
Hi there, so where are they not playing from? From the browser? Does everything else stream normally?

Please give me more details on this 😉
Hi there, so where are they not playing from? From the browser? Does everything else stream normally?

Please give me more details on this ;)

Hi Flo,

It's not playing from both Android and browser when streaming through Chromecast. Everything else is okay, except for the current known issues, e.g. 30sec play on some tracks.
Userlevel 7
Badge +1
Hi there, we just tested it here and had no issues. Have you tried to delete and reupload them?
Hi there, we just tested it here and had no issues. Have you tried to delete and reupload them?

I tried to reupload one particular album, but no luck. Btw, I have more than a thousand tracks, so please do not expect me to reupload all of them.

As mentioned before, it was working previously, and now they do not play in Chromecast. I can only play them on the desktop and Android apps without casting.
Userlevel 7
Badge +1
Hi there, we have tested this and could not reproduce the problem. Could you tell us which operating system you have on your computer and which Deezer version you have installed on both devices? Do you get an error message or is it just silent when you cast it?

Reply