Solved

Casting to LG SK10Y not working


Hi,

Deezer is not able to cast to my LG SK10Y sound bar from my Samsung Galaxy phone, although casting to my Google Chromecast attached to my TV does work. Any suggestions?

Thanks in advance.

Ray
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Best answer by Flo.Deezer 14 July 2019, 22:49

Hi @Ray Tang sorry if this did not help. Some users have ongoing problems with Chromecast, we are working on a new version of it, keep your eyes out for new versions of the app.
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3 replies

Userlevel 6
Badge +2
Hey @Ray Tang ! Sorry to hear that you are experiencing this issue.

I just checked your account and everything looks fine in our system, so it could be related to your device.

Please follow these steps:
- Log out of Deezer
- Disconnect your device and Chromecast from the Wifi
- Turn off your device for 1-2 minutes
- Turn it back on
- Connect your device and Chromecast to the same Wifi
- Log in to Deezer and stream your music

If you have any further issues, please let me know 😉
Hi,

Deezer is not able to cast to my LG SK10Y sound bar from my Samsung Galaxy phone, although casting to my Google Chromecast attached to my TV does work. Any suggestions?

Thanks in advance.

Ray


This did not solve the problem. I can use Spotify / Google Music to cast to the same speakers.
Userlevel 7
Badge +5
Hi @Ray Tang sorry if this did not help. Some users have ongoing problems with Chromecast, we are working on a new version of it, keep your eyes out for new versions of the app.

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