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Can't use Deezer Desktop app over VPN

  • 12 January 2021
  • 2 replies
  • 518 views

I need VPN to connect to the main office internal network when I’m working from home. But Deezer's website simply doesn't work anymore. Turning off VPN helps but… I cant do the job in that case.

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Best answer by Rudi 13 January 2021, 19:07

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I have the same issue. When the VPN is on, deezer  pretends that I am off-line, while I can use all the other apps and surf on the Interner. It looks that Deezer is not compatible with that kind of network configuration, too bad...

Userlevel 7
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We don't officially support our desktop app with VPNs @raykovskyy but perhaps there's a way to open a path for the app once you have your VPN on, like adding permissions for it. Anything that you can look with the VPN provider itself?

Keep me posted!

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