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BMW no Deezer app on media list (no CarPlay)

  • 7 February 2021
  • 8 replies
  • 85 views

Hi, I use Deezer app on Connected Drive BMW from few years (BMW G30 2018, iphone 11, deezer family). Few days ago icon of Deezer “dissapeared” from Media list in my car. I do not use CarPlay.
Do you know this issue?

Regards,

Piotr

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Best answer by zkiifreak 10 February 2021, 17:50

This is so scandalous! It's a matter of partnerships, and Spotify drew the longest stray (as in: they won over Deezer). 
It's gone from BMW 😳
It seems like only money talks, not user satisfaction.
Oomph.

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8 replies

Hi,

My Deezer has also just disappeared from my media list. It is very frustrating to listen to music now, as it only works on the Bluetooth.

Regards 

Cila

As I understand BMW stops support Deezer in this version of bmw software (6). They keep Spotify and now is some option. So far I am trying to use deezer by CarPlay and it looks quite good (all Deezer option available from bmw cockpit). Another option is new bmw ;) because in new version of their software (7 Connected Music BMW) it works. Crazy 😉 Regards

edit: Connected Music BMW available only in some countries...

Same issue on a Mini Cooper 2020. Noticed last Friday for the first time. Not using carplay either. Tried via bluetooth and usb, the app just doesn’t show on the car screen anymore. 

Have the same issue with F31. 

This is so scandalous! It's a matter of partnerships, and Spotify drew the longest stray (as in: they won over Deezer). 
It's gone from BMW 😳
It seems like only money talks, not user satisfaction.
Oomph.

I have the some problem! 
I’m a dezeer user from about five years and dezeer stop work on my BMW 

Same here, gutted and angry. I chose Deezer because of it’s connection with my BMW. I’m stuck with the car for a few more years so looks like I’ll be migrating to Spotify (and that thought makes me even more angry).

 

I’d like to know whether this is a Deezer decision or BMW? I need to know where to raise my concerns.

Userlevel 7
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Hi there @chicco79 @humph 

I can confirm that Deezer no longer has a partnership with BMW. The thought of you leaving us also makes us angry @humph :thumbsdown_tone2: you may voice your concerns to BMW, I've already passed your feedback on our side. It's a partnership, and ultimately it's their car.

@chicco79 Nevertheless, you can still use Deezer via Bluetooth from your app, or via Android Auto if your model has this feature :relaxed:

Check this one out: 

 

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