Question

Ads playing over music

  • 13 August 2019
  • 7 replies
  • 68 views

Hi,

I've recently encountered a problem where the ads will start playing over music, rather than playing in between songs like normal

i'm on chrome and i've tried clearing browsing history and data, but to no avail

any help would be greatly appreciated

7 replies

Hi,

I'm getting the same problem.
Userlevel 7
Badge +5
Hi there @John1995 @Bruno Cesar Mendes da Silva

Sorry to hear that. What OS do you have? Could you please check if the browser and systems are up-to-date?
Hi there @Rudi,

Yes, both are up-to-date. I have tried the Deezer App for Windows 10 too, I have had the same problem.
I am also getting the same problem. I'm on chrome with Windows 10.
yes, both windows 10 and most recent chrome. i thought it may have been an issue with my work machine as thats a windows 7, but same thing happens on my windows 10 machine.

song starts and ad will play over the top of the song without stopping the song from playing.

it's frustrating as i listen to music whilst working, and having to micro-manage pausing the songs manually whilst ads play ruins my workflow
Has anyone figured out how to resolve this? seems to have started after most recent update. Using app on MacBook. Incredibly frustrating. Also ad's seem to have increased significantly in volume compared to music playing, enough to stop me doing work to mute as loud enough to cause damage to ears.
Userlevel 7
Badge +5
Hi there @kizwer

Sorry to hear that. Have you tried reinstalling the app to see if anything changes?

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