Question

Can this playback issue using family subscription be related to Beta?


Hi, since I joined to Beta that my family members are unable to simultaneously use Deezer, once the second user turns it on, the initial user gets a message saying that is using a personal account, as such can only play one device at a time. This happens regardless of the device in use, I tested with two mobile phones, Deezer on browser, Deezer for Mac, Samsung TV App... regardless of the combination in use it shows always that error message. Only my iPhone has the Beta version installed, thus, this seems to be a property assigned to the Beta user regardless of the subscription in place. Or is a general bug?

0 replies

Be the first to reply!

Reply