iOS

Do you need help with Deezer on you iOS device? Ask your questions here!

  • 197 Topics
  • 843 Replies

197 Topics

M
Tiny Dancer
Mills82Tiny Dancer
asked in iOS

Problem with Blaupunkt pmr 100

Hi!  I just bought a blaupunkt pmr 100 speaker. After setting it up with Google Home, I can detect it to send music.With apps like TuneIn or Spoty, I can send music perfectly, but with Deezer it's impossible: the app detects the speaker, I hit send music, but it doesn't connect. The speaker even emits the "connection" sound, but finally Deezer sends the message "It was not possible to connect to Blaupunkt".Can you take a look at it, please?

0
M
Tiny Dancer
10 hours ago
K
Tiny Dancer
kukla_1234Tiny Dancer
asked in iOS

Problem with "my deezer year"

Hello! I have a problem with my “Deezer year 2023”, it shows artistic that isn’t mine

2
G
Lover
5 hours ago
F
Runaway Baby
Frank Castle23Runaway Baby
asked in iOS

Apple Carplay Issues!

Why does Deezer have some issues with CarPlay? Half the time it doesn’t connect, then when it does connect, the music plays but no sound! 

1
awesomemac
Lover
5 days ago
S
Runaway Baby
sparky16Runaway Baby
asked in iOS

Bluetooth connection

Deezer won’t connect to Bluetooth on an iPad 

0
S
Runaway Baby
10 days ago
T
Runaway Baby
Toni.BRunaway Baby
asked in iOS

Deezer not showing in « Now Playing » on iOS and AppleWatch

Hello,Since the last update (with the new logo), music playing in Deezer does not appear on the iOS “Now Playing” widget, on the Lock Screen, and of course on the Apple Watch “Now Playing” section. Which means that if I want to, say, skip a song or pause, I have to unlock my phone, find the Deezer icon, open the app and find the controls. It happens on all of my family’s devices, running iOS 17 ou 16, and no other iPhone settings have changed since the Deezer app update. Please fix it. 

4
awesomemac
Lover
4 days ago
J
Runaway Baby
Jills Karikkothu ThomasRunaway Baby
asked in iOS

Deezer not showing on iPhone locked screen

HiDeezer stopped showing up on my iPhones locked screen. Also it doesn’t connect through CarPlay anymore. Can you help me with fixing this. I guess it’s started since the change of deezer icon. Thanks

2
J
Runaway Baby
20 days ago
S
Runaway Baby
Sean.NortonRunaway Baby
asked in iOS

why an i getting adverts on my preium account?

Getting adds on my premium account 

1
awesomemac
Lover
24 days ago
W
Tiny Dancer
Watson19Tiny Dancer
asked in iOS

new phone

The app only works on WiFi. Bought a new phone and downloaded music works but nothing else. Looked in settings for something even changes my password but still no luck

2
Jaime.
Community Manager
24 days ago
G
Runaway Baby
GhadahBRunaway Baby
asked in iOS

اغاني محذوفه

كثير من الاغاني تم حذفها من ديزر .. هل سيتم اعاده الاغاني؟ وهل هناك تعويض عن الفتره الماضيه ؟ 

1
awesomemac
Lover
26 days ago
D
Runaway Baby
DomoDanRunaway Baby
posted in iOS

Podcast Timer Problem

Podcast with sleep timer to end of episode does not work properly. When episode ends immediately starts another episode even with timer on.iPhone15

2
D
Runaway Baby
20 days ago
J
Runaway Baby
Jonathan WangRunaway Baby
asked in iOS

Deezer is not working on Apple Carplay

HI everyone.I can’t adjust volume for Deezer while using Apple Carplay. Deezer app seems buggy. I can’t see the current music that I am playing now and I can’t play backward or forward for my music. I can’t use Deezer in Apple Carplay to play music and only through my phone.

4
J
Runaway Baby
30 days ago
BigFKahuna
Lover
BigFKahunaLover
asked in iOS

Is Deezer down again?

I cannot connect to Deezer on my iOS or Mac, as of noon MDT. Is Deezer down again? And of course we have company today that are looking forward to my Deezer music!

2
Jaime.
Community Manager
1 month ago
S
Runaway Baby
shuya4Runaway Baby
asked in iOS

Deezer is not displayed anymore on Waze

Hello guys, It’s my first time writing here. I recently got an issue with my Waze and Deezer integration.I used to have those 2 apps linked together, and while I was driving, i could easily see the player in the bar at the top right, but recently, when I click on the deezer button, it just switch me to the deezer application, and I don’t see any interaction i used to have before in Waze. I am using it on my Ipad, OS 17Any one is having a similar issue? I’ve tried to reinstall both app, unlick and then reassign deezer as the player in Waze but it just doesn’t seem to work. In the parameters, I can see Deezer being available in “Other apps”, where usually i can see all the apps which are not currently installed, but when I install those, they switch to the upper section “Your apps” Have a great day

1
Jaime.
Community Manager
1 month ago
K
Tiny Dancer
Konstantin 1Tiny Dancer
posted in iOS

sequence in the playlist

Why, after creating a playlist and editing the order of the songs in it, the songs still remain in the same order? that is, I created a playlist, added songs to it, then I want to edit their order, edit, save, but they still remain in the same order.

2
Leonídia.Deezer
Community Manager
1 month ago
S
Runaway Baby
SummerRunaway Baby
posted in iOS

Deezer down and no information from the company

Yesterday, Sunday Oct 22nd 2023, Deezer was down and there was zero information on the service status. Sorry folks, this is not the way to act today. Issues can happen, but then I expect a transparent information of your paying customers. 

1
awesomemac
Lover
1 month ago
S
Runaway Baby
SummerRunaway Baby
asked in iOS

Deezer down and no information from the company

Yesterday, Sunday Oct 22nd 2023, Deezer was down and there was zero information on the service status. Sorry folks, this is not the way to act today. Issues can happen, but then I expect a transparent information of your paying customers. 

2
GropplerZorn
Deezer Legend
1 month ago
G
Runaway Baby
GrimmAudioRunaway Baby
asked in iOS

Trouble Connecting Deezer To Virtual DJ

When I get to the connect.deezer.com page and I attempt to login, nothing happens. My email address and password are correct, my internet connection is good, and I had no such trouble connecting SoundCloud. I have the same issue when trying to connect to Deezer with any of the social network links on the connect page.  Obviously I need to be able to connect Deezer to Virtual DJ in order to use this machine (mid-2012 MacBook Pro) at a gig. What can I do to solve this problem?

1
Leonídia.Deezer
Community Manager
29 days ago
A
Runaway Baby
annbellRunaway Baby
posted in iOS

Deezer stops playing a song when I send a Snapchat messagw

When I send a Snapchat message the current song on deezer stops playing. It seams to only happen on Snapchat. I am using deezer premium family on version 9.49.0. IOS 17.0.3.It started happening now for the first time. I would be really grateful for help. 

1
Leonídia.Deezer
Community Manager
29 days ago
KarlaP
Runaway Baby
KarlaPRunaway Baby
asked in iOS

Deezer shuts down by itself

Why does my Deezer keep dropping out. The song plays for 1 minute, then the mobile phone goes black and instead of the songs continuing, it turns off completely. This started happening a few months ago. Why? How can I fix it?

4
KarlaP
Runaway Baby
1 month ago
F
Tiny Dancer
Fiona et fredTiny Dancer
asked in iOS

rejected authorisation request when connecting sonos

Hello all i have a new Sonos system and when trying to add Deezer service, I mistakenly pressed Deny when the authorisation window was displayed.I somewhat cannot find how to re-enable this.i have a Deezer family account so it works with all other accounts, except the account where I mistakenly rejected the authorisation request when trying to connect Deezer to Sonos… any ideas?thanks

2
awesomemac
Lover
1 month ago
R
Tiny Dancer
richard.mcallister.3152Tiny Dancer
asked in iOS

MS2004 ERROR:FAILED TO PLAY ISSUE!!!!!!!

Hi there, is anyone at Deezer taking this issue seriously.  Every time I search for music, I can play the top few tracks, but if I scroll down and try and play a track this error pops up all the time.Error happens on IOS and Android  I’ve been with Deezer for years, but moving to Spotify if they don’t sort this error

5
J
Tiny Dancer
1 month ago
M
Runaway Baby
Mark CharnockRunaway Baby
asked in iOS

tracks wont play

 

10
M
Runaway Baby
1 month ago
A
Lover
andsimLover
posted in iOS

ipad airplay volume changes while clicking bottom bar to show cover

This issue has been going on for a while now.Many times at the moment I click on the bottom bar to show the full cover the volume gets dropped a lot and I have to adjust it back. It's very annoying. If I repeat the action right after it does not happen again while after a while I use the ipad for other apps it may happen again.Hoper you will find the reason. Thx 

4
BigFKahuna
Lover
1 month ago
BigFKahuna
Lover
BigFKahunaLover
asked in iOS

Volume changes during searches.

I often will spend time searching for new tunes, lately while going through my search results when I select a new song from the search results and then open that song, the volume reduces noticeably. Frustrating when I have to restore the volume every time I open a new track, this seems to have happened after the last update. Has anyone else noticed this and is there a fix? Nothing in my equipment has changed, other than the Deexer app update and the latest iOS update.

2
BigFKahuna
Lover
2 months ago
D
Runaway Baby
Dan321Runaway Baby
posted in iOS

song keeps restarting over and over

The same song keeps restarting over and over, it’s not even necessarily finishing. I feel like it has something to do with the new iOS and possibly the Apple Watch

1
Leonídia.Deezer
Community Manager
2 months ago
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