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Unable to create playlist at this time

  • 13 February 2019
  • iOS
  • 1 reply
  • 132 views

I’ve been trying for several days now to create a playlist for the gym. Every time I go to Playlists, New Playlist, put a name and photo and click Done I get an error message of “Unable to create playlist at this time.” I’ve tried every option possible - putting in a description, not having a photo, changing the name, making it private - and I get the same error message regardless.

My account is up to date - no outstanding payments.

Why is this happening? I just want to create a playlist.
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Best answer by Rudi 15 February 2019, 15:14

Hi there @RyanDeWilde

Have you tried clearing the cache on your iPhone? That could solve the problem. Let me know if it doesn't 😉

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Hi there @RyanDeWilde

Have you tried clearing the cache on your iPhone? That could solve the problem. Let me know if it doesn't 😉

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