songs speeding up

  • 30 July 2019
  • 6 replies

Many songs i play have portions that speed up a d go back to normal on random basis.
Its as if the tempo is enabled and disable randomly.
Tried clearing the smart cache with no luck.

An example is “something just like that” chain smokers

i use an iPhone X iOS 12.3.1

6 replies

Userlevel 7
Badge +7
Hi there @Muhannad

Welcome to our community! Thanks for bringing your issue to us.
Have you tried reinstalling the app?
Hello Rudi, thanks for the reply
I reinstalled the app unfortunately the issue is still there.. anything else i can do to fix it?
Userlevel 7
Badge +7
Hi @Muhannad

I know Rudi asking you to re-install but would you do the following:-

Please do the following in the exact order:-
make sure you're connected to a wifi network
uninstall Deezer
clean your phone's cache
remove the SD card (if you have one)
turn off your phone
turn on your phone
reinstall Deezer
open Deezer and download at least one album or playlist
reinsert the SD card (if you have one)

Let us know (thanks for your patience) how you get on
Hello Rob! Thank you very much for the help this actually worked 👍🏻
Its unfortunate, but after playing songs for a while the issue came back
Userlevel 7
Badge +7
oh no.

All I can suggest is you contact support here to see if they can help you 🙂