Question

Scratching sound on Deezer app

  • 13 July 2020
  • 1 reply
  • 23 views

,im 95% listening to flow,it was working fine few months back, now more and more songs get that scratcing sound... and dont tell me to uninstall, install clear chace etc bulls...  ive done that countless times.... fix the problem its really frustrating... and the worst part is IM PAYING YOU and you are not doing a thing...  waiting for few months for a reply and i get clear chache reply… im doing that regulary cuz im mostly listening to flow… and even when i download song its stil scratching at the same parts… ive done all in my power… your turn


1 reply

Userlevel 7
Badge +5

Hey @Dodig 

Sorry to hear about your experience.

Is this happening only on Flow? Is it affecting the same tracks?

I can escalate this to our devs, I just need a bit more info, including your Deezer app version and the OS for your iPhone.

Is this also happening via WiFi?

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