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Saving favourite tracks on device


How do I save my newly added «favorite tracks» to my device?
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Best answer by dmshar 13 February 2019, 10:30

Yesterday I updated the application to 7.3.0 - the problem disappeared.
So either the server gave a delay or some bug was in the application.
Thanks for the answers.

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Userlevel 5
Badge +3
Hi there @dmshar

You mean downloading them? Add them to a playlist and then tap to download when you're on it.
Or simply go to favourite tracks in 'My Music' and click download if you're using our Desktop App.
Thanks for the reply.
In the Deezer iOS app " My music -- Favorite tracks" there are 100+ songs, the "Download" option is enabled and all 100+ of those songs are downloaded (green dot).
Now I add 2 more songs. And they are not loaded (no green dot). Swipe down doesn't solve the issue.
After a while (a few hours) new songs are uploaded (there is a green dot).
Obviously, it just takes some time on your server?
Userlevel 5
Badge +3
Hi @dmshar

It could be on our end but it could also be on your connection. Also, have you checked you iPhone storage? Mine is frequently full. Does it happen to random songs or specific ones?
No, storage allows (free 230Gb out of 256Gb).
If you save the album - everything works as it should.
With all new tracks this is happening or not - until not know, observed until 2-3 times on this week.
Perhaps this is due to the latest updates of the program (7.1.0, 7.1.1 or 7.2.0) as in the last 2 weeks is completely hung, only helped restart the iPhone. I'll try to reinstall the app, this happens with iOS apps.
Userlevel 5
Badge +3
@dmshar

Fair enough.
Yes, give it a go by reinstalling. And let me know if you still need any help 😉
Yesterday I updated the application to 7.3.0 - the problem disappeared.
So either the server gave a delay or some bug was in the application.
Thanks for the answers.

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