Question

Same Song

  • 13 October 2021
  • 1 reply
  • 8 views

Regardless of what playlist I am listening to, after some time on pause Deezer will revert to the same song every single time. When I go back to unpause the last song I was listening to it is no longer there but back on the same old song from some other playlist. The song that it reverts to is not in the current playlist I am listening to.


1 reply

Userlevel 4
Badge +1

Hello @LUISDLH 

Could you please perform these troubleshooting steps:

If you are using the battery saving mode on your device, turn it off while you are carrying out this test.

  • Go to your device settings ➡ Apps & Notifications ➡ Deezer ➡ Storage & Cache ➡ Clear Cache
  • Open the Deezer app ➡ Gearwheel in the top right corner ➡ Log out at the bottom of the page
  • Turn off then on your device
  • Log in to Deezer
  • Stream a few songs and navigate in the app

Let us know how it goes, please.

Thanks :)

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